Sr Analyst Kroll Settlement Administration
Sr Analyst Kroll Settlement Administration
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Salary Not Disclosed
1 Vacancy
Job Description
Kroll Settlement Administration part of Krolls Business Services division is the leader in cuttingedge technology and consulting services for class action mass tort regulatory remediation and government claims administration. With 50 years of legal administration expertise we offer unmatched solutions and capacity for even the most complex settlements anywhere in the world.
As a settlement administrator we are responsible for notifying potential class members reviewing and processing claim forms filed by individuals and entities calculating losses auditing claims to determine the extent of the damages incurred and processing and distributing funds to eligible class members under the courts direction. As part of Kroll we employ nearly 5000 professionals in 30 countries and territories around the world.
The Analyst will join a case team supporting a Manager and/or Senior Manager. Together they will provide consistent superior client service. The ideal candidate will have excellent verbal and written communications be consultative and solutionoriented and be capable of managing to a budget and meeting deadlines. The Analyst must be a team player committed to contributing to a team environment and collaborating with team members (both in person and in remote environments) to provide the highest quality service to clients. All Kroll employees are expected to conduct themselves in accordance with the Kroll Values.
Daytoday responsibilities:
- Project Management Analysts are accountable for a full case load of matters. The Analyst is required to proactively spot issues and confer with leadership to develop a plan for mitigation.
- Project Proactively managing cases to meet and exceed project requirements and deadlines within budget and at the highest quality standards. Effectively collaborates across the business to ensure timely and case management.
- Research & Communication Handle escalated claim inquiries and appropriately communicate findings with clients claimants managers and/or Senior Managers as needed. Identify and seeks to address process challenges and effectively communicates with project teams and vendors as necessary.
- Reporting & Documentation Review project reporting and summaries for accuracy and completeness to identify caserelated issues to be addressed. Assist in development of business rules for claims processing and payments and ensuring related documentation accurately reflects requirements outlined in the applicable service agreement.
Essential traits:
- College degree or comparable work experience required.
- Minimum 2 years direct client/customer contact required.
- Experience in the legal field or in a service industry highly preferred.
- Excellent verbal and written communication skills with a professional calm demeanor.
- Critical thinking skills.
- The ability to work in a fast paced deadline driven environment.
- High proficiency in in MS Office Suite particularly in Excel.
- Understanding of data sets and data management concepts preferred.
About Kroll
Join the global leader in risk and financial advisory solutionsKroll. With a nearly centurylong legacy we blend trusted expertise with cuttingedge technology to navigate and redefine industry complexities. As a part of One Team One Kroll youll contribute to a collaborative and empowering environment propelling your career to new heights. Ready to build protect restore and maximize our clients value Your journey begins with Kroll.
Kroll is committed to creating an inclusive work environment. We are proud to be an equal opportunity employer and will consider all qualified applicants regardless of gender gender identity race religion color nationality ethnic origin sexual orientation marital status veteran status age or disability.
In order to be considered for a position you must formally apply via careers.kroll.
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Required Experience:
Senior IC
Employment Type
Full-Time
