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This position requires the employee to work 100 onsite in a hospital laboratory setting at a strategic client facility located in Cottonwood AZ.
You will be managinga clients referral sendout work coming to Mayo Collaborative Services (MCS) as directed by client management and governed by a clients business contract. You willprovide onsite customer service and be a resource to a clients clinical laboratory staff.You will manage the biological specimens (e.g. blood urine) receipt verification handling aliquoting processing and shipping if applicableordering and specimen resolution. You will communicate withinternal and external stakeholders and monitor assigned reports and partner withclients to resolve issues related to specimen submissions.
Duties may consist of but are not limited to pending lists billing charges Laboratory Information System (LIS) test builds Joint Test Catalog maintenance quality metrics and training of sendout staff and maintaining MCS supply inventory. There may be additional responsibilities as assigned by the client and MCS related to LIS maintenance documents and enduser feedback groups.
*Individuals hired to this position are required to complete 2 years in this position before becoming eligible to apply to other positions within Mayo Clinic.
**This position is not eligible for visa sponsorship; Also Mayo Clinic DOES NOT participate in the F1 STEM OPT extension program.
Qualifications for Laboratory Referral Specialist I: You must have a high school diploma/GED and 3 years of relevant work experience.
Qualifications for Laboratory Referral Specialist II: You must have a bachelor degree or an associate degree with 1 year of relevant experience.
Additional Qualifications / Application Requirements
Required Experience:
Unclear Seniority
Full-Time