Service Manager
Service Manager
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$ 72300 - 130100
1 Vacancy
Job Description
Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23000 employees operating in over 150 countries Xylem is at the forefront of addressing the worlds most critical water challenges. We invite passionate individuals to join our team dedicated to exceeding customer expectations through innovative and sustainable solutions.
Xylem Evoquas Service Manager is involved in setting department budgets managing to expenses is actively involved in workforce planning expected to address/resolve employee relations issues and translates customer requirements into workforce plans and objectives.
They will create onsite visibility into KPIs and metrics and can provide input into metrics to management has 2nd level leadership capability effectively applies all technical and operational requirements and actively leverages region wide resources and partners with all stakeholders to ensure successful customer and business outcomes.
We offer a full benefits package to include Flexible Time Off (FTO) for salaried positions health dental vision investment savings plan and additional miscellaneous benefits.
***Job postings will include a wide salary range with each roles pay falling within that range. The starting salary is based on factors such as skills experience location and market conditions.
CORE RESPONSIBILITIES: To perform the job successfully an individual must be able to perform each essential duty satisfactorily.
Create and maintain safe working environment and culture within the organization
Defines and drives (proactive) customer management employee management safety management interpersonal relationship and leadership skills
Demonstrates high impact culture through innovation accountability and empowerment
Is agile in responding quickly to customer issues
Operational and strategic management
Autonomy to make decisions that impact divisional and crossfunctional / commercial span of control
Ensures cost/revenue support the financial goals of the P&L
Provides proactive direction to commercial teams to ensure service center objectives are achieved
Demonstrates leadership behaviors across organizational boundaries of candid communication collaboration developing people embracing DEI and innovation
Travel Requirements: 20
Driving Requirements:
Drivers License
Driver Application for Employment
Motor Vehicle Report (MVR)
Driver Disclosure and Release
Employee Applicant Drug and Alcohol Statement o FMCSA Certificate of Awareness
Driver Certificate of Violations
QUALIFICATIONS:
Education Requirements: Bachelors degree strongly preferred; or equivalent military experience; or applicable industry equivalent experience in lieu of degree
Experience Requirements:
Ability to obtain all required customer clearances (TWIC DISA etc.
Industrial or commercial process water experience required
5 to 7 years of technical work experience or 3 years of industry specific experience or combined with 3 years of leadership/management experience
Skill Requirements:
Proficiency with computers and business software such as Microsoft Office Skype Oracle/SAP cloudbased solutions
People management
Ability to communicate up/down/across
Ability to lead and motivate teams
Demonstrates critical thinking and complex troubleshooting in order to guide and advise team members and customers
Ability to defuse situations at a customer or internal issue.
Xylem does not provide visa sponsorship for this position
#LIJTHOMPSON1
Salary range:
$72300.00 $130100.00Join the global Xylem team to be a part of innovative technology solutions transforming water usage conservation and reuse. Our products impact public utilities industrial sectors residential areas and commercial buildings with a commitment to providing smart metering network technologies and advanced analytics for water electric and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.
At Xylem youll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program Xylem Watermark. We prioritize our employees wellbeing through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace Xylem fosters an inclusive environment free from discrimination or harassment.
Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylems transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation
Required Experience:
Manager
Employment Type
Full-Time
