Parts Counterperson
Parts Counterperson
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Job Description
Parts Counter Person
Stan McNabb Chevrolet Cadillac of Columbia
Family Owned and Family Operated. Come Join Our Family!
Role Responsibilities:
The Parts Counter Person is the primary contact for part sales to customers and technicians. Responsibilities include:
Assisting customers and technicians in selecting required parts in a friendly professional and efficient manner.
Keeping customers informed about the status of their orders and obtaining credit authorization as needed.
Collecting payments from retail customers and ensuring stock remains filled.
Maintaining inventory by locating outofstock parts or shop materials and handling service repair orders.
Managing internal requests for parts maintaining a lost sales tracking program and tracking results.
Reporting lost sales price quotes and other information to the parts manager.
Answering phone calls and providing information on orders invoices and specialorder parts.
Keeping records of all repair orders and setting up orders for daily shipment delivery or pickup.
Maintaining a department workspace and receiving/processing all parts orders.
Understanding and controlling parts inventory creating bin locations for new stock and notifying customers about parts arrivals.
Preparing items for returns and shipping.
QUALIFICATIONS:
Demonstrate a strong work ethic and exhibit professional acceptable behavior at all times.
Be selfmotivated organized and successdriven.
Complete assigned tasks promptly.
Maintain a professional appearance and a positive highenergy presence.
Possess effective verbal and written communication skills.
Meet deadlines prioritize assignments and handle multiple tasks under pressure.
Be teamoriented with a desire to achieve both individual and collective goals.
Maintains core knowledge of products and services.
Additional Requirements:
Ability to pass background and drug screenings.
High school diploma or equivalent (preferred).
Experience with auto parts sales (preferred).
Ability to work in a fastpaced environment.
Strong organizational and time management skills.
BENEFITS:
Health insurance
Dental insurance
Vision insurance
Retirement plan
Vacation time
Paid time off
Employment Type
Full-Time
