Client Services Specialist UCC

Locations: Frisco TX Sacramento CA North Palm Beach FL or Wilmington DE (in office)

Were committed to your flexibility and wellbeing. Youll experience this through our supportive approach continuous learning opportunities empowerment in your role and the ability to balance work and life.

We give you a world of potential

We have a unique opportunity for someone to contribute their talents and strengths as aUniform Commercial Code (UCC) Corporate Compliance Specialist.

Our Uniform Commercial Code specialists work closely with a variety of stakeholders including correspondents Secretaries of State sales and account management to deliver an exceptional end product to our wide range of clientele.

A role you will love

We are a global business with an entrepreneurial spirit and we are proud of that. What that comes with is a fastpaced technologyfocused environment and lots of change so you will be resilient in nature and able to adapt quickly be deadlinedriven and embrace the pace of a change in a fastgrowing company.

The Account Manager UCC (Uniform Commercial Code) is the primary contact between Computershare Entity Solutions and assigned clients for all Registered Agent products and services. The role holder will also be an individual who can maintain a level of accuracy and professionalism while using software in a traditional office environment. Responsible for providing public record research services for clients which include conducting UCC/Tax Lien/Judgment searches and filings.

Some key experience youll have:

• Conducting UCC/Tax Lien/Judgment searches and filings for our wide range of clients.
• Utilizing research portals from the Secretary of State or vendors to obtain search results.
• Acting as a main point of contact for clients from order intake to processing search results.
• Utilizing an order management system to create new orders and manage existing orders.
• Collaboration with team members on client order requests from intake to fulfilment.
• Obtaining Secretary of State documents from online portals and external vendors.
• Reviewing the data accuracy of each client deliverable
• Interacting with clients to obtain financial or entity related information to complete the search or filing requests.

What will we need from you

• Attendance/Punctuality Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
• Dependability Follows instructions responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
• Initiative Volunteers readily; Undertakes selfdevelopment activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.
• Innovation Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others attention.
• Motivation Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals.
• Professionalism Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
• Quality Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
• Quantity Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.

Education and Experience

• Completion of High School Diploma or GED required.Bachelors degree or local equivalent (preferred)
• 2 years experience working in public records research services company specializing in Uniform Commercial Code required.
• Proficient with MS Office Suite (Intermediate level Word Excel PowerPoint)
• Highly organized with exceptional attention to detailstrong spelling and grammar skills critical thinking and problemsolving abilities.
• Excellent time management skills and ability to prioritize multitask and meet strict deadlines.
• Must be a selfstarter and able to work independently with little supervision.
• Positive enthusiastic person with excellent communication skills both verbal and written.

Travel may be required based on business needs.

Rewards designed for you

• Paid parental leave flexible working and a caring and inclusive culture.
• Health and wellbeing rewards that can be tailored to support you and your family including medical dental and vision.
• Invest in your future with 401k matching and taxadvantaged flexible spending plans including healthcare dependent care and commuter.
• Income protection.Our package includes short and longterm disability benefits life insurance and supplemental life insurance.
• And more.Our careers hub will help you find out more about our rewards and life at Computershare visit computershare/careershub.
• Compensation. The base pay range for this role is $24/hr $28/hr. This base pay range is specific to California and may not be applicable to other locations.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance the California Fair Chance Act and all other applicable laws.

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