Client Onboarding Senior Associate
Client Onboarding Senior Associate
Posted on :
07-04-2025
Employer Active
1 Vacancy
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Job Description
Since our launch in 2015 weve lent over 10bn to ambitious entrepreneurs up and down the UK. Thats led to the creation of over 40000 new jobs and over 29000 new homes and were not about to stop there. Were dedicated to helping trailblazing businesses thrive and our Client Onboarding are integral to our growth.
This is a fantastic opportunity to join a fastpaced growing bank with a reputation for doing things differently. We dont want another cog in the machine were looking for selfstarters and bold thinkers who want to pave their own career paths and are passionate about supporting the UKs best and brightest businesspeople.
In a nutshell the mission of a Client Onboarding Senior Associate is to be responsible for onboarding clients whilst adhering to regulatory requirements and ensuring a smooth and exceptional client experience.
Are you ready to step up to the challenge
Responsibilities:
- Undertake AML CDD reviews and risk assessments on both new to bank and existing customers.
- Manage the AML CDD portion of commercial business loan origination /Business Banking account set up.
- Communicate & Collaborate effectively with customers of Oak North and internal stakeholder to ensure we are delivering Customer Delight.
- Manage customer expectations through effective communication skills whilst also ensure we are working at speed and maintaining Momentum.
- Operate in line with the Banks Risk Management framework and relevant risk and compliance policies and procedures ensuring appropriate and timely escalation of any concerns to their line manager.
- Mentor/supervise junior members of the Client Onboarding Team
- Identify areas for improving processes to deliver improved efficiency
- Carry out BAU / ad hoc administrative tasks.
- Leverage GenAI tools to increase productivity and enhance decisionmaking processes within the role.
Requirements:
- Experience working in the financial service sector (ideally in commercial lending or banking) minimum of 5 years experience.
- Working knowledge of unpacking complex corporate structures with connections to nontransparent jurisdictions including Trusts and funds in overseas jurisdictions (BVI Channel Islands Cayman Islands etc);
- Carry out tasks independently
- Excellent understanding and experience of AML/KYC CDD/EDD.
- Quick learner and ability to work in a fastpaced environment whilst maintaining meticulous attention to detail.
- Strong interpersonal and exemplary communication skills (written as well as verbal).
- Enjoys working in a team environment.
- Can prioritise and manage workflows and multitask.
- Resilience and the ability to work under pressure and to pressing deadlines/SLAs.
- Desire to go the extra mile to delight our customers.
Benefits & Perks:
- Equity. We want people to have a stake in the business so that all our interests are aligned.
- 25 days holiday
- Personalized benefits optin to what matters to you
- Subsidised Private Medical Insurance with Bupa
- Enhanced maternity and paternity leave
- Wellbeing and social events
- Inhouse Barista Bar in London office
- Support causes that matter to you Volunteering time off
- Salary sacrifice schemes (Cycle to work nursery gym electric car scheme)
Required Experience:
Senior IC
Employment Type
Full-Time
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