Field Service Technician - Northern IL

Location: Chicago Milwaukee and Northern Illinois Area

Overview:
Nilfisk is seeking a Field Service Technician to provide onsite troubleshooting repair and maintenance of commercial and industrial floor care equipment. This role requires extensive travel across Chicago Milwaukee and Northern Illinois ensuring customer equipment operates at peak performance. The ideal candidate will have strong mechanical and electrical troubleshooting skills and a commitment to delivering excellent customer service.

Key Responsibilities:

• Diagnose and repair mechanical electrical and hydraulic issues in commercial and industrial floor cleaning equipment at customer locations and branch shops.
• Perform preventive maintenance and inspections to minimize equipment downtime.
• Accurately document service work including troubleshooting steps repairs performed and parts used in the field service management software.
• Maintain appropriate stock levels of spare parts in the service vehicle to ensure prompt repairs.
• Communicate effectively with customers providing guidance on proper equipment use and maintenance.
• Adhere to safety procedures and company policies while working onsite.
• Work flexible hours including 2nd or 3rd shifts when required for customer training or emergency service needs.

Qualifications:

Education & Experience:

• Associate degree or equivalent from a technical school preferred.
• 35 years of handson experience in mechanical electrical or field service roles or an equivalent combination of education and experience.

Technical Skills:

• Strong mechanical electrical and hydraulic troubleshooting skills.
• Ability to read and interpret electrical and hydraulic schematics.
• Proficiency in using diagnostic tools and electrical testing equipment.
• Knowledge of internal combustion engines and AC/DC electrical systems.
• Familiarity with Microsoft Office and business applications for reporting and documentation.

Certifications & Requirements:

• Valid drivers license with a clean driving record.
• Ability to obtain and maintain a DOT certification.

Key Competencies:

• Excellent problemsolving skills and attention to detail.
• Strong organizational and communication skills.
• Ability to work independently with minimal supervision.
• Customerfocused approach with a commitment to highquality service.

PHYSICAL DEMANDS:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job the employee is regularly required to use hands to finger handle or feel objects tools or controls and reach with hands and arms; to stand walk and sit; and to talk and hear. The employee must regularly lift and/or move up to 10 pounds frequently lift and/or move up to 25 pounds and regularly lift and/or move up to 100 pounds. Specific vision abilities required by this job include close and peripheral vision depth perception color vision and the ability to adjust focus.

WORK ENVIRONMENT:

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job the employee is regularly exposed to risk of electrical shock. The employee regularly works near moving mechanical parts and is occasionally exposed to fumes or airborne particles and toxic or caustic chemicals.The noise level is generally moderate.These environmental conditions may be encountered during such activities as working with operational equipment.

Lets create a cleaner future together

Clean is changing.Today cleaning is a key contributor to health and safety and a new clean is emerging driven by technology and innovation. At Nilfisk we are a driving force in this development and we work as one team with one agenda supporting each other across an exciting dynamic organization. Being part of Nilfisk means having the freedom to speak your mind and do what you do best. You will thrive by having a handson approach and the drive to bring your great ideas to life. At Nilfisk you can lead innovate and collaborate for a cleaner future. Are you ready to make a change

Benefits

Nilfisk offers a competitive total compensation package. Benefits include Health Dental Vision Basic and Supplemental Life Critical Illness and Accident Insurance Flexible Spending Accounts Health Savings Account with Company Contribution 401K with Company Match Long and Short Term Disability Employee Assistance Program Legal Plan Parental Leave Paid Vacation and Sick Time Paid Volunteer Day Tuition Reimbursement Wellness Reimbursement Scholarship opportunities etc.

The estimated pay range indicates the expected annualized pay range for this position. It may not include potential bonus incentives such as annual bonus as well as sales and sales related incentives or overtime (on eligible positions). The actual pay offered may vary based on several factors including the applicants qualifications relevant experience unique skills education level certifications or licenses and the location from which they will work. The final pay determination will comply with state or local minimum wage laws applicable to the jobs location. We may ultimately pay more or less than the posted range. This range may be modified in the future.

Job applicant FAQ

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Talent Acquisition Process

Nilfisk does not charge any fee at any stage of the recruitment process. We do not request payment or fees from candidates for any employmentrelated purpose. If you encounter any such activity please report it immediately on the Nilfisk Whistleblower website.

Nilfisk is an Equal Opportunity employer. We consider all qualified applicants without regard to race religion sex national origin age sexual orientation gender identity disability or veteran status among other factors.