Client Delivery Executive all genders

What success looks like in this role:

Leads large complex and geographically expansive client implementations.
Establishes leads and partners with the Service Delivery organization to meet schedules and resolve technical and operational problems.
Ensures the successful planning implementation and of contracted services by:
o Meeting cost governance performance quality innovation and value requirements
o Participating in contract and account governance
o Developing or codeveloping annual review of service level agreements.
Effectively interprets complex business requirements and uses them to design and execute improved client solutions.
Proactively communicates industry and company insights and opportunities.
Establishes credibility with clients as a senior thought partner who can help solve their process operational or technical needs.
Provides operational and risk management strategies across accounts and ensures these are adapted and applied by service delivery teams.

You will be successful in this role if you have:

• B.sc./ B.A. degree and 68 years relevant experience OR equivalent combination of education and experience
• Comprehensive experience in Field Service/ Service Desk/ IT Service Management & IT Asset Management
• Ability to manage escalations SLAs and internal as well external stakeholders
• strong will to collaborate with a positive humble honest and humorous mindset
• business fluent in oral and written form in English and Dutch German is considered as very beneficial

Why Unisys

• Become part of our Winning Culture and work on awardwinning projects for prestigous clients
• Corporate Social Responsibility and Inclusion standards are very important to us and go far beyond the current usual!
• Our Unisys University is available to you according to your individual needs.
• International work opportunities abroad for all employees
• Wellbeing & Employee Assistance Program: Your (mental) health is important to us and is treated confidentially by a neutral party!
• Qualification performance & competencebased remuneration model attractive pension scheme and various allowances
• Bonus/referral/incentive/recognition programs we want you to feel appreciated at Unisys!
• Mobile working allowance possible
• 24/7 accident insurance also for private use

#LILO1

Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age caste citizenship color disability family medical history family status ethnicity gender gender expression gender identity genetic information marital status national origin parental status pregnancy religion sex sexual orientation transgender status veteran status or any other category protected by law.

This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. If you are a US job seeker unable to review the job opportunities herein or cannot otherwise complete your expression of interest without additional assistance and would like to discuss a request for reasonable accommodation please contact our Global Recruiting organization at or alternatively Toll Free:(Prompt 4. US job seekers can find more information about Unisys EEO commitment here.