Employee Relations Mgr - AWS Utility Computing Global Corporate Employee Relations

The Global Corporate Employee Relations (GCER) team at Amazon is seeking an Employee Relations Manager to support AWS Utility Computing (UC) teams. The position requires an individual who has significant employee relations experience deep subject matter expertise and strong leadership communication and interpersonal skills. These competencies will enable the individual to work both independently to successfully manage a broad spectrum of ER issues and with employees and partners across Amazons wide geographic and cultural scope.

The central objective of the Global Corporate Employee Relations at Amazon team is to ensure our organizations treatment of every employee is fair respectful and consistent with our core business values policies and objectives as we Strive to be Earths Best Employer. To support that objective this positions responsibilities fall into proactive and reactive categories. The individual will work proactively to enhance the employee experience by identifying and addressing employee concerns early deescalating and resolving workplace issues before they reach a level of criticality requiring reactive efforts. The individual also will work as a project manager on proactive initiatives that improve employee relations and engagement. On a reactive basis the individual will undertake a significant amount of work on critical employee relations issues that are highly sensitive and typically can only be successfully completed with limited time. These include conducting workplace investigations and advising on challenging employee situations. Balancing time between proactive efforts and urgentresponse is a critical component for success in the position.

The position reports to the Principal GCER AWS UC/Apps and can be based in Arlington Virginia; Seattle Washington.

This is a fulltime position that could require significant travel up to 30 of the time over the course of the year.

Key job responsibilities
The individual will also work proactively to:
Partner with business leaders and HR teams to
create and sustain positive employee relations
programs and best practices
Work directly with Amazon employees at all levels
to identify address and resolve concerns through
mechanisms like listening sessions focus groups
conflict resolution and oneonone coaching
Analyze diagnose design and revise people
programs policies and practices to sustain
positive employee relations
Review analyze and report on case data to
identify trends areas of opportunity and required
actions.

Seven 7 years direct experience in employee
relations or employment/labor law with an
emphasis on employee relations work
Bachelors degree
Experience working with and applying
employment & labor laws throughout the United
States
Experience assessing complex data sets
developing recommendations based on
assessments and influencing action by PXT and/
or business leaders


Advanced degree law degree or other specialized
training in labor/employee relations
Strong interpersonal and persuasion skills
enabling the individual to establish productive
partnerships and work collaboratively across
multiple management levels and personalities to
influence senior leadership stakeholders peers
and employees at all levels across a large
dispersed and culturally diverse organization
Labor Relations knowledge and experience
Written communication skills and the ability to
independently develop effective executive level
messaging reports and presentations
Proven problem solving and analytical skills in a
highly ambiguous environment with the capacity
to work autonomously to simultaneously manage
competing priorities
Experience working with quantitative and
qualitative data to identify root causes recognize
patterns and develop creative innovative
solutions for complex problems
Ability to handle confidential and sensitive
information with discretion

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $114600/year in our lowest geographic market up to $205900/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.