Senior Employee Relations Manager
Senior Employee Relations Manager
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1 Vacancy
Job Description
We are hiring amazing humans and we hope that includes you!
Are you looking for more than just a job At Chewy youll find yourself on a career path with other incredible humans like yourself. Join a culture that values everything that you do who you are and the goals you have set for your career. We want to give you the chance to grow earn competitive pay and be happy while you do it. Sounds simple but we love it!
Our Opportunity:
As a Senior Employee Relations (ER) Manager you will be part of Chewys ER Center of Excellence (COE) which provides specific expertise in the areas of employee relations investigations and risk management for one of the fastest growing and most dynamic in ecommerce today. You will conduct fair unbiased and consistent investigations in response to a wide range of team member issues and concerns. You will provide recommendations and insight to local HR teams related to employee relations and provide important insight into the formation of consistent application of Chewy policies. You will work in close partnership with Chewys Legal team to raise allegations and concerns that pose substantial risks to the company. By using your deep expertise in conducting employee relations investigations you can focus on a customerfirst approach and thrive in a fastpaced business environment.
What Youll Do:
- Thoroughly and expeditiously conduct fair consistent and unbiased investigations related to complex Team Member allegations that could implicate significant legal regulatory financial or other risks (including but not limited to harassment discrimination retaliation workplace violence and other violations of rules regulations policies and procedures)
- Provide recommendations for the appropriate course of action based on the outcome of investigations
- Use the designated online case management tool (i.e. Navex) for reporting documenting and tracking investigations
- Partner with Legal team for complex allegations and training HR Team Members in conducting detailed investigations
- Engage and participate in Employee Relations projects and initiatives
- Provide critical input to the formation consistent application and revision of policies across the company based upon your investigation findings and recommendations
- Review investigation cases and issue trend data and provide actionable feedback to legal HRBP teams and senior leaders to reduce overall risk in the organization
- Support the evolution and improvement of the ER framework (process tools guides etc. for managing internal allegations and claims for conducting appropriately reporting and detailing investigations and other employee relations matters
- This position may require travel
What Youll Need:
- Degree in Human Resources Employee Relations JD or other related field
- 7 years of progressive employee relations experience including extensive experience in conducting workplace investigations
- Preferred in an international ecommerce or fulfillment center organizations or experience in the veterinary or pharmaceutical industry
- Extensive knowledge of federal and state employment law (i.e. Wage and Hour regulations state leave regulations ADA FMLA etc. as well as Labor Relations and standard workplace investigation methodologies
- Experience working with HR information systems (i.e. Workday) and investigation case management software (i.e. Navex)
- Excellent written and verbal interpersonal skills including outstanding active listening and critical thinking skills to determine issues and formulate and ask appropriate followup questions
- Demonstrable ability to use good judgment and the highest level of accountability to maintain credibility and handle difficult sensitive or volatile situations/individuals effectively and confidentially including mediation in situations where required
- Experience creating and conducting training related to ER investigations and compliance driven by investigative standard methodologies and company policies and procedures
- Ability to interface and partner with HR and nonHR partners to achieve results
- Ability to complete and prioritize multiple overlapping tasks with high attention to detail reliability and efficiency
- Ability to work into the evenings and weekends as business requires
- Experience with Union and NonUnion organizations a plus
#LISS4
Required Experience:
Manager
Employment Type
Full Time
