HostCashier - Italian

From the brand that rocks the world a career that rocks yours! We are seeking talented individuals to join the band and help launch the Hard Rock brand in the region.

The Host / Hostess ensures every guest is greeted in a prompt courteous and friendly manner and thanks guests as they are leaving the restaurant.

Essential Job Functions include:

• Manage reservation system to retain guest preferences preassigning seating when necessary
• Welcome and acknowledge each guest with a smile eye contact and a friendly verbal greeting using the guests name when possible
• Escort guests to the tables and assist in seating at tables present menus and extend pleasantries
• Offer a cordial farewell to every guest thanking them for dining and invite them back
• Communicates constantly with management and service staff to ensure efficient operations
• Maintain positive relations with guests at all times
• Maintain complete knowledge of scheduled daily activities inhouse groups daily house count table/ seat/station numbers proper table set ups room capacity hours of operation price range and dress code
• Answer restaurant telephone courteously and efficiently
• Speak to guests and coworkers using clear appropriate and professional language
• Anticipate guests service needs including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.
• Engage guests in conversation regarding their stay property services and area attractions/offerings
• Move and arrange tables chairs and settings and organize seating for groups with special needs with minimal amount of disturbance to other guests.
• Maintain cleanliness of work areas throughout the shift
• Notify management of maintenance repair issues
• Performs all other jobrelated duties as request.
• Lives the Brand

This job description reflects the positions essential functions; it does not encompass all of the tasks that may be assigned.

EXPERIENCE EDUCATION AND CERTIFICATIONS

• Must be at least 19 years old.
• Performs duties which require bending & reaching.
• Standing or moving for up to 8 hours.
• Ability to turn or twist body parts in a circular motion.
• Maintains a wellgroomed appearance.
• Follows all uniform guidelines.
• Practicing all general safety & sanitation standards.
• Recycling products where possible.
• Remaining calm in a hectic fastpaced atmosphere.
• Demonstrating a high level of organization attentiontodetail and a senseofurgency.
• Displaying a positive and outwardly friendly attitude toward guests and coworkers.
• Ability to tolerate exposure to heat cold chemicals and loud/noisy environment.

SKILLS

• Must possess strong listening skills.

PHYSICAL DEMANDS

• Ability to stand and sit for extended periods of time.
• While performing the duties of this job the employee is frequently required to stand; walk; use hands to handle or feel; reach with hands and arms talk or hear; and taste or smell. The employee must frequently lift and/or move 50 pounds or more.
• Specific vision abilities that may be required by this job include close distance color and peripheral vision depth perception and ability to adjust focus.

Hard Rock Ottawa values diversity and is an equal opportunity employer. We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.

If you require accommodation to apply or if selected to participate in an assessment processplease advise Human Resources.

We thank all candidates for their interest however only those being considered for an interview will be contacted.

Hard Rock International is an equal opportunity employer. We live our motto LOVE ALL SERVE ALL and strive to foster an inclusive workplace culture for every team member.

We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.

Please contact Human Resources at if you require accommodation at any time throughout the hire process.