Member Service Representative - Sarasota FL
Member Service Representative - Sarasota FL
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1 Vacancy
Job Description
Job Title:Member Service Representative
Primary Location:1790 Main St Sarasota FL 34236
Employee Status: fulltime hourly
Estimated Hours/Week:38
Remote:No
of Travel for the Position:0
What Youll Get: (note varied offerings based on role and hours)
Weekly Pay
Comprehensive Health & Wellness package including Medical (with prescription coverage) Dental and vision
Matching Health Savings Account Contributions Dependent Care flexible spending account (FSA)
Retirement options like 401 (k) with company match and pension.
Paid time off: Vacation Personal days paid holidays paid volunteer time sick days & flex time.
Tuition reimbursement
To see a full list of our benefit offerings check out this helpful guide!
About this position:
LMCU is looking for a Member Service Representative who is responsible for serving as the primary point of contact for all retail members including both new and existing LMCU members. Responsible for educating and cross selling members on LMCU products and services that best fit their financial needs. This position will also be responsible for setting up all types of new accounts and consumer loans recognizing and prioritizing member needs.
What youll do:
Provides members with an exceptional level of service by partnering them with products which cater to their financial needs.
Must possess the ability to open and process new accounts checking products saving products loans (unsecured/secured) credit cards second mortgages HSA or IRA accounts with excellent accuracy. Able to become registered through NMLS and a notary through the county.
Builds relationships with business partners and able to successfully refer products to them.
Helps members create a safe financial future by counseling them on financial responsibility and credit.
Able to assist in all aspects of the branch as needed such as processing transactions vault responsibilities and Saturday supervisor duties.
Willing to represent LMCU within the community or at various sponsored events.
Able to mentor peers and help coach to find successful referrals
What Youll Bring:
One to three years of similar or related experience.
Excellent written and verbal communication skills.
Who We Are:
Were proud of our past thrilled with our present and couldnt be more excited about our future! Lake Michigan Credit Union has grown to become one of the largest credit unions in the nation with our headquarters in West Michigan.
As a credit union LMCU is a not for profit institution owned by its members instead of corporate stock holders. We are accountable directly to our members and they directly share in our success benefitting by lower and fewer fees better savings and checking interest rates lower cost mortgages and a host of other advantages that simply dont exist at traditional banks.
Its about always doing whats best and right for our members it guides everything we do.
From friendly knowledgeable and professional employees who greet you by name to offering stellar value at every turn LMCU works for its members.
Working with LMCU you can grow and advance in your career and work with talented teams that help you become better each and every day. As an employee you can have confidence in knowing your work is having an impact by supporting our mission of serving our members lifetime financial needs.
Youll be encouraged to innovate and excel and were committed to your empowerment as an employee providing ongoing training development support and opportunities for you to achieve your career goals.
Have additional questions about the role
You may email us at: .
If you lack access to the internet or internet connectivity or have a disability that hinders your ability to apply online please choose one of the following options to obtain assistance:
Call us at:
Mail your resume to: 5664 Prairie Creek Drive Caledonia MI 49316
Please Note: These options are reserved for use by individuals requesting an accommodation as a candidate. Information received via these options will be routed to our HR team who will provide appropriate assistance to facilitate the completion of LMCUs online application.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
