Staff Data Analyst

Headways mission is a big one to build a new mental health care system everyone can access. Weve built technology that helps people find great therapists with the first softwareenabled national network of providers accepting insurance.

1 in 4 people in the US have a treatable mental health condition but the majority of providers dont accept insurance making therapy too expensive for most people. Headway is building a new mental healthcare system that everyone can access by making it easy for therapists to accept insurance and scale their practice.

Headway was founded in 2019. Since then weve grown into a diverse national network of over 45000 mental healthcare providers across all 50 states who run their practice on our software and have served over 1 million patients. Were a Series D company with over $325m in funding from a16z (Andreessen Horowitz) Accel GV (formerly Google Ventures) Spark Capital Thrive Capital Forerunner Ventures and Health Care Service Corporation.

We want your time here to be the most meaningful experience of your career. Join us and help change mental healthcare for the better.

About data at Headway

Building a new mental healthcare system at Headway is only possible because of the insights and leverage that data can provide. The data team at Headway is a small but mighty team designing the infrastructure implementing pipelines and driving the analytics and insights to build the mental healthcare system of the future (and have a fun time while doing it!. The data team collaborates deeply with partner teams across the company to identify and drive areas for operational improvement unlock key insights through infrastructure and data visibility educate the company on data and how to become more datadriven and uses technical expertise and science to solve the mental healthcare industrys most challenging problems.

Functions of data at headway:

• Data Analytics deploys an understanding of our business and delivers insights to operate it more effectively.
• Data Engineering: engineers the data infrastructure needed for analytics and data science.
• Product Analytics: understands how users interact with our product so we can deliver better user experiences.
• Data Science: delivers data as a product to power our intelligent therapistmatching as well as our smartsurvey technologies.

About the role

We are seeking Data Analysts to join our growing Data team. As an early member on our Data team youll be responsible for the growing analytics and insights needs across the organization. Youll work with partner team leads to collect visualize and interpret data that enables better decisionmaking through a deeper understanding of our marketplace growth and operations. Youll also help build deep partnership between the Data team and the rest of the organization through data analysis and the creation of dashboards and other tools to empower various business stakeholders and perform analyses that lead to impactful datadriven decisions. If you are a selfstarter comfortable with ambiguity and challenging problems excited about building a datadriven culture and motivated by making an impact then you will be a good fit for this role.

You will:

• Become a trusted strategic partner to our operations and business teams (growth revenue and customer success) and work with them to define analytics requirements identify important questions and help answer them with data.
• Support the operational needs of business stakeholders by delivering highquality output from data modeling and reverse ETL.
• Collaborate with Data and Product Analysts Data Engineers Data Scientists and stakeholders across the company to model data in a scalable way and present it in an impactful and digestible way that leads to better business decisions.
• Tell compelling stories through data articulating technical information to a nontechnical audience

What will make you successful:

• 9 years of fulltime experience using data to surfacing key insights and recommendations from data solving real world problems and supporting decision making within growth product revenue or operations teams
• 6 years of fulltime experience at a highgrowth technology startup
• You are adept at building relationships with the people you work with
• Proficient in SQL developing and documenting data models and experience managing a modern BI tool like Metabase or Looker
• Willingness to do the dishes no task is below you and youre willing to do whats needed and leverage different skillsets to make partner teams and the overall business successful.
• Inherent curiosity and analytical followthrough you cant help but ask why and love using data and logic to explore potential solutions
• A selfstarter mentality with the ability to prioritize meet deadlines and identify opportunities with limited oversight
• You are motivated by our mission. We are working to solve the biggest problems in mental health care today (access and affordability.
• Bonus:
• Experience with Palantir Foundry Snowflake and/or dbt
• Fluency with Python or another language for statistical analysis
• Prior experience working with Operations or as an Operations Analyst

Our interview process

After you apply to Headway here are some details of what to expect during the interview process.

• Initial screen: Youll connect with someone in recruiting so you can learn more about the team Headways mission and exciting growth and we can get a better idea of your background.
• First round: Youll meet with a member of the team for a technical interview and to learn more about the data team.
• Final round: Youll meet several more team members for technical and nontechnical interviews and leave with a fuller picture of what its like to work at Headway.
• References and Offer Decision: Our favorite part of the process! Well send over all of the details including specifics on employee equity and congratulatory messages from excited future team members!

Compensation and Benefits:

The expected base pay range for this position is $182750 $215000 based on a variety of factors including qualifications experience and geographic location. In addition to base salary this role may be eligible for performancebased variable compensation and an equity grant depending on the position and level.

We are committed to offering a comprehensive and competitive total rewards package including robust health and wellness benefits retirement savings and meaningful ownership opportunities through equity. Compensation decisions are made holistically ensuring fairness and alignment with market benchmarks while recognizing individual contributions and potential.

• Benefits offered include:
• Equity compensation
• Medical Dental and Vision coverage
• HSA / FSA
• 401K
• WorkfromHome Stipend
• Therapy Reimbursement
• 16week parental leave for eligible employees
• Carrot Fertility annual reimbursement and membership
• 13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st
• Flexible PTO
• Employee Assistance Program (EAP)
• Training and professional development

We believe a teams strength is in its people and we cannot achieve this mission without a team that reflects the diversity of this problem across race ethnicity gender sexuality age national origin religion family status disability military status and experience.

Headway is committed to the full inclusion of all qualified individuals. As part of this commitment Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process to perform essential job functions and/or receive other benefits and privileges of employment please inform the recruiter when they contact you to schedule your interview.

Headway employees work remotely across the US with the option to work from offices in New York City San Francisco and Seattle. Headway participates in EVerify. To learn more clickhere.