Phoenix AZ - Compliance and Safety Manager Pupil Transportation

Start date: As soon as possible

Starting Salary: $70000 per year

Whats In It For You:

• Health insurance

• PTO (Minimum 80 hours per year)

• 13 Paid Holidays

• 401k plan

• Comp Time

• An annual $250 stipend to support any home office needs

• Competitive salary commensurate with experience

• Work in an inclusive caring and valuesdriven environment

• Make a critical difference for children families and educators

Weekly Hours: 4050 per week

StandardShift: 10:00 19:00 PST 11:00 20:00 MST 12:00 21:00 CST 13:00 22:00 EST)

We seek an organized highly motivated detailoriented actionoriented and valuesdriven professional to join our team as compliance manager to maintain our status as best in class for driver safety & compliance. This role reports directly to the Senior Director of Recruitment Onboarding and Compliance and will collaborate regularly with our Recruitment Onboarding Operations and Sales Team. This role will have direct reports.

What Youll Do:

1 Manage a compliance team to deliver department objectives

• Hire train and onboard new compliance team members

• Track improve evaluate and be accountable for the teams performance metrics

• Organize and motivate people to accomplish activities on time and with quality results

• Step in directly during highcapacity periods or coverage gaps to support your team

• Keep all training materials up to date

2 Become an expert regulations in current and target markets

• Understand how to accomplish and maintain driver compliance in each local market (via local vendors required state agencies etc. and update the internal regulatory guide and applicable staff accordingly.

• Create relationships with key officials in state agencies to proactively identify additions and revisions to current regulations

• Identify and monitor additional information sources that outline new and/or potential new regulations

• Flag situations that require additional legal advice and facilitate communication with counsel and senior leadership as necessary

• Monitor ongoing compliance requirements and work with crossfunctional teams to operationalize those requirements

3 Oversee and manage a highvolume compliance process

• Design and monitor control systems to deal with violations of rules and policies.

• Regularly assess the efficiency of control systems and recommend effective improvements.

• Review and evaluate driver operations procedures and reports to identify hidden risks or compliance issues. Provide necessary training.

• Oversee and manage periodic audits of our systems and policies to ensure all files and data are current and identify any potential risk areas

• Document policies processes and procedures as they relate to driver compliance

• Lead special projects and other initiatives

• Support the facilitation of a variety of training to ensure new and current drivers understand the process and policies of their position.

• Review background checks and motor vehicle reports and determine if any offense or conviction would disqualify a driver based on the standards for the local market and escalate when necessary.

• Update and maintain the applicant tracking system and other related compliance systems

4 Act as a liaison between the organization and external regulatory partners

5 Other duties as assigned

Travel Required: Light Travel: company meetings state and regulatory visits etc.

Qualified applicants must have:

• At least 4 years of implementing and reviewing city state and federal regulations for the purpose of ensuring compliance for a highly regulated role (i.e. DOT drivers healthcare workers)

• At least 24 years of people management experience

• At least 2 years of remote work experience

• At least 2 years experience working in a highvolume organization (at least 500 employees at any given time)

• You have a laptop with a working camera and microphone

• Highly proficient in Google Suite tools specifically Gmail Google Docs Sheets and Slides (or equivalent platform i.e.: Microsoft)

• A minimum of a high school diploma or GED

Preferred Qualifications:

• Bachelors degree

• Strong knowledge of pupil transportation industry processes and regulations

• Experience working with Fountain

• Experience building or maintaining a compliance dashboard

• Compliance experience in a rapidly scaling environment

The successful applicant will be:

• Inspired by our mission and core values

• Excited about and invested in managing people to achieve department goals

• Extremely organized with sharp attention to detail

• Enjoys doing extensive research

• Energized by delivering measurable results

• An effective written and verbal communicator

• Able to exhibit our company competencies at the application level (review by clicking here

• Comfortable with ambiguity and an everchanging environment

• Excels in a fastpaced environment

• Resultsdriven and has a desire to meet and exceed metrics

• A problem solver who can perform independently with minimal supervision

• Persistent in the face of challenges with consistent followthrough

• Capable of handling and managing complex issues

What We Do:

At Assist Services we eliminate transportation as a barrier to childrens success. We do this by mobilizing outstanding adults who want to have a positive impact on children. Our drivers transport schoolage students experiencing homelessness living in foster care living with mental or emotional special needs or other circumstances that make traditional yellow school buses a poor transportation option. Thats where we come in.

We match each student with a parttime driver who takes that student to and from school every day. Many of our drivers are current or former teachers nurses nannies babysitters personal caregivers nursing home aides social workers parents and grandparents who are eager to be a positive influence in their students lives.

Our Values:

• Excellence Everywhere: We bring the same high level of urgency and quality to every child and every partner. We care equally about districts where we serve hundreds of students and districts where we serve just one. We work hard to reach our goals in a way that is both efficient and effective and we hold ourselves to high standards of reliability safety and conduct. We are on time we communicate well and we take pride in being a winning team.

• Learn Continuously: We are nimble and creative problemsolvers who treat mistakes as opportunities to grow but we dont make the same mistakes repeatedly. We are always open to upgrades new ideas and new ways of doing things whether those come from our drivers our families our partners or our team especially when those suggestions help us be more excellent and/or provide a better experience for kids. We seek and implement feedback constantly because we want to be and do our best.

• Trust Is Everything: We treat each other with respect and candor and we always keep our word. We set clear expectations and hold each other accountable and we have fun in the process. We do what we say we will do and own up when we make mistakes. We are honest and we err on the side of over communicating with each other and with our families and partners. We extend grace but we dont lower the bar.