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1 Vacancy
Providence Marriott Downtown
Job Title: Host / Hostess
Department: Bluefin Grille
Reports to: Restaurant Manager
Interested applicants should send cover letter and resume to:
Position Summary:
To graciously & efficiently greet & seat all guests promoting the Bluefin menu in order to facilitate an outstanding guest experience.
ESSENTIAL FUNCTIONS:
Greet guests upon arrival and make them feel welcome.
Determine how many guests in each party & seat them appropriately clearing extra place settings
Maintain a seating flow system utilizing the open table reservation system
Answer the phone in a professional manner & take reservations as requested
Interact with guests about menus & specials / buffet offerings & other hotel activities
Organize & maintain podium area responsible for menu maintenance & general housekeeping of the entry way & promotional material / signage
Assist in the resetting of tables & clearing as needed
Absolute commitment to improved Guest Satisfaction Scores.
Attendance as scheduled is required
Other functions:
Assist in table service
Assist with In Room Dining order taking & delivery as needed
Minimum position requirement:
Ability to read and write and speak in English (High School Diploma)
Experience:
Oneyear experience in a high volume or fine dining restaurant or hospitality environment
SKILLS:
Effective and clear communication skills
Professional and friendly hospitality skills.
Practice food safe handling procedures
Able to multitask and organize multiple thoughts and tasks within the same given time
Knowledge of wines and alcoholic beverages
TIPS trainable
Ability to work with the Micros computer system
Physical Job Requirements:
Bending & lifting able to move tables & chairs of up to 40#
Able to carry fully stocked beverage trays & cold & hot food items
Continually moving at a fast pace
Continuous standing for the full shift
Able to climb stairs
Environment:
Hearing; Must be able to take guest orders & hear guest requests
Vision; Must be able to check for food accuracy & be able to assess guest body language or expressions
Speech; Must be able to explain food items & specials
Literacy; Must be able to write & communicate orders.
Equipment:
Toaster espresso machine coffee machine blender Micros computer terminal heat lamp mop / bucket cleaning chemicals dustpan / broom
This job description reflects managements assignment of essential functions and does not restrict
managements right to assign or reassign other duties and responsibilities to the associate at any time.
I have read the job description above and understand the requirements. I have the ability to perform all of the functions listed above. Furthermore I understand that this is not to be construed as an employment contract nor does this job description necessarily include all the essential functions of the position. The hotel reserves the right to modify add or remove elements from this job description at any time.
Hourly