Preferred Banking Manager
Preferred Banking Manager
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$ 100370 - 123983
1 Vacancy
Job Description
Job Title:
Preferred Banking ManagerLocation:
CityScapeWhat youll do:
As a Preferred Banking Manager youll lead and coach a team responsible for executing the full client life cycle for clients. Your team under your leadership will promote and exemplify the departments sales service operations philosophy through client interactions. Youll lead a team responsible for responding to and resolving client requests and providing expert advice and guidance for these clients utilizing products and services such as treasury management loans commercial and personal accounts. Youll work with internal departments and resources such as the Preferred Banker support system to drive client satisfaction. Youll ensure the team completes department training and demonstrates competency to augment their banking knowledge for more effective work solutions and career growth opportunities.- Lead and be subject matter expert for the Preferred Banker team by responding to complex client requests to execute the complete client life cycle and achieve client satisfaction. Drive the preferred banking team in identifying and capitalizing on opportunities to promote Bank products through analysis of client patterns and needs.
- Oversee and manage distribution of work for their designated team facilitate cross training opportunities and provide reporting to management on production turnaround times and other key data points.
- Ensure the team meets service level standards including sales customer service turnaround time risk management and regulatory compliance audit soundness and productivity and efficiency.
- Monitor individual team member performance to support their career progression and ensure optimal client support for all client inquiries or requests.
- Create and execute strategic business initiatives driven by data analytics under the direction of the Preferred Banking Director. This may require change management techniques with other internal departments and proactively keeping uptodate with Bank products.
- Lead and develop a team; responsible for hiring coaching performance management training and development.
What youll need:
- 6 years of related experience in Treasury Management Sales Treasury Management Service Branch Banking Operations or similar field.
- Bachelors degree or equivalent experience required; Bachelors degree in related field preferred.
- Previous leadership experience preferred.
- Advanced knowledge of general banking operations including deposit operations new account opening loan administration treasury management and/or other commercial banking products and services.
- Advanced business legal and technical writing ability with a good working knowledge of industrystandard writing specifications.
- Advanced experience in deposits and treasury management products.
- Advanced speaking and writing communication skills.
- May require up to 25 travel.
Benefits youll love:
We offer all the important things youd want like competitive salaries an ownership stake in the company medical and dental insurance time off a great 401k matching program tuition assistance program an employee volunteer program and a wellness program. In addition youll have the opportunity to bolster your business knowledge learning the ins and outs of how successful companies operate and manage their finances giving you invaluable handson experience to help grow your career!
About the company:
Western Alliance Bank is a wholly owned subsidiary of Western Alliance Bancorporation. Alliance Bank of Arizona Alliance Association Bank Bank of Nevada Bridge Bank First Independent Bank and Torrey Pines Bank are divisions of Western Alliance Bank; Member FDIC. AmeriHome Mortgage is a Western Alliance Bank company.
Western Alliance Bancorporation is committed to equal employment and will consider all qualified applicants without regard to race sex color religion age nation origin marital status disability protected veteran status sexual orientation gender identity or genetic information. Western Alliance Bancorporation is committed to working with and providing reasonable accommodations for individuals with disabilities. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process and/or need an alternative method of applying please email or call. When contacting us please provide your contact information and state the nature of your accessibility issue. We will only respond to inquiries concerning requests that involve a reasonable accommodation in the application process.
Western Alliance Bancorporation
Required Experience:
Manager
Employment Type
Full-Time
