Business Operations Manager Remote First
Business Operations Manager Remote First
Posted on :
07-04-2025
Employer Active
1 Vacancy
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Job Description
About Us:
Zensurance is redefining commercial insurance for Canadian businesses.
As a leading InsurTech we make getting the right coverage simple fast and accessible through a digitalfirst experience. Our platform combines advanced technology with deep industry expertise to deliver tailored insurance solutions that help businesses thrive.
Zensurance has been recognized for its rapid growth and industry impact:
At Zensurance we value ownership collaboration and innovation. Our team thrives on solving complex challenges challenging the status quo and making a real impact in an industry ready for change.
If youre looking to build something meaningful in a fastgrowing customerfocused company wed love to hear from yo
As a Business Operations Manager youll be a key player in shaping our strategy and driving our growth. Were driven by data passionate about our users and always pushing boundaries.
In this role youll collaborate with executives and colleagues across departments to execute highimpact projects own critical reporting (including companywide dashboards and sales performance tracking) and tackle complex challenges through insightful analysis.
Reporting to the COO youll work closely with leadership to connect our business model and forecasts ensuring were on track to achieve ambitious goals. Your analytical skills will be essential in measuring our success and optimizing our .
What Success Looks Like:
- Drive Company Performance: Contribute directly to achieving key company targets.
- Deliver Impact: Lead largescale projects with measurable outcomes.
- Master Analytics: Provide insightful datadriven recommendations.
- Ensure Operational Excellence: Own key operational and reporting processes.
- Be a GoTo Resource: Provide strategic support and guidance to colleagues.
- Build Strong Relationships: Foster collaborative partnerships across the organization.
Responsibilities:
- Lead Key Projects: Own endtoend projects across multiple departments from identifying problems and developing work plans to managing stakeholders and driving successful implementation. Projects include Sales Excellence initiatives NPS launch new feature rollouts.
- Deliver Executive Insights: Analyze business results identify trends and provide datadriven recommendations to leadership.
- Conduct Strategic Analyses: Utilize data from Excel Looker and Salesforce combined with qualitative insights (interviews workshops) to inform strategic decisions.
- Coach and Mentor: Guide and develop colleagues fostering their analytical and problemsolving skills.
- Influence and Collaborate: Effectively drive adoption of new processes and initiatives across the organization.
- Own Operational Processes: Manage critical operational tasks and contribute to longterm solutions.
- Become a Technical Expert: Develop a deep understanding of our data systems and technical infrastructure.
Qualifications:
- University degree in an analytical field (Business Engineering Finance).
- 3 years of experience in strategic consulting corporate strategy or similar roles.
- Proven ability to solve problems think critically and deliver impact.
- Experience with change management and solution implementation.
- Comfortable working in ambiguous environments and taking ownership of complex challenges.
- Excellent communication and stakeholder management skills.
- Strong judgment maturity and ability to execute independently.
- Growth mindset and a passion for continuous learning.
Benefits & Perks at Zensurance:
At Zensurance we know that when our people thrive so does our business. Thats why we offer a flexible peoplefirst work environment designed to support your wellbeing growth and success.
Work Your Way
Remotefirst setup for added flexibility
Home office allowance to create a comfortable workspace
Toptier tech: Office in a box with all necessary tech equipment
Half days before public holidays: Enjoy half days before long weekends
Your Health Your Way
Flexible health and dental plans for families including mental health support
Health & personal spending accounts to invest in wellness your way
Parental leave topup because family comes first
Investing in Your Growth
Education assistance reimbursement for courses conferences books and memberships
Opportunities to learn from industry experts and grow your career
Staying Connected
Weekly Friday huddles to share updates and connect across teams
Virtual & inperson teambuilding events to strengthen our culture
Were building something special. Come be a part of it!
Who We Are:
Business is hard work but insurance doesnt have to be!
We empower business owners with simple techdriven insurance solutions through our online platform.
Our success is fueled by our teamoriented culture and four core values:
DELIVER We set ambitious goals and achieve them.
INCLUDEWe foster an open and safe space for all.
INTEGRITYWe do whats right.
INVENTWe create straightforward innovative solutions.
Diversity & Inclusion:
Zensurance celebrates diversity and is committed to creating an inclusive environment. We welcome applications from all backgrounds and provide accommodations throughout the hiring process. If you need support let us know were here to help.
Thank You!
We review every application with care to find the best fit for our team.
While we may take a little time to get back to you due to the high volume of applications we receive know that a real human (not a bot! is reviewing yours. We appreciate your patience and cant wait to learn more about you!
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
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