Customer Value Consultant
Customer Value Consultant
Posted on :
07-04-2025
Employer Active
1 Vacancy
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Job Description
5 Month W2 Contract
Chicago IL (Open to Remote EST)
Heres how youll become a key player with this opportunity:
Adobe Ultimate Success delivers the highest level of personalized support to our enterprise customers ensuring they have the right technical expertise and strategic guidance to keep their business one step ahead. We are hiring a Customer Value Consultant (Contractor) to join our Digital Experience Cloud team. In this role youll conduct value engagements for customers with support from assigned Customer Success Managers while also building and supporting our Ultimate Success Value Management strategy.
Our team is fueled with a passion for innovation growth and dedication to making each marketer successful. We hire dynamic passionate and creative individuals who thrive in fast paced environments.
Heres how youll make an impact on the team:
- Proactively drive value confirmation for our Ultimate Success customers.
- Develop a strong understanding of Adobes Ultimate Success offering to deliver compelling and relevant messages about its value to our enterprise customers.
- Conduct consultative engagements with internal stakeholders and customers that include discovery benchmarking value expansion recommendations and ROI modeling.
- Learn our existing frameworks reporting and digital tools while providing constructive feedback for process improvements.
- You can expect to work closely with a crossfunctional Adobe team including Customer Success Technical Account Management Account Executives Customer Value & Innovation teams and Sales.
- 3 years of experience in a Digital Analyst Customer Success or Value Engineering role
- Analysis of software marketing campaign or media buy performance (e.g. ROAS ROI Conversions)
- Demonstrated ability to derive and explain datadriven insights to seniorlevel audiences
- Strong PowerPoint skills including building presenting and developing talk tracks for persuasive presentations
- Critical thinking and problemsolving skills
- Ability to be selfdirected and manage multiple tasks
- Experience in SaaS media buying or professional services would be an asset
Pay Range:
$50.00 $54.36/hour
- NextDeavor offers health vision and dental benefits for contract employees
- Paid sick leave eligibility is contingent on state of residence
- Optional 401k Plan (excludes employer match)
- Opportunity to get your foot in the door at a wellestablished corporation with potential for extended or permanent fulltime employment (NextDeavor boasts an impressive conversion rate of approximately 70!
Employment Type
Contract
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