DescriptionJob SummaryProvides education and support services to patients families and staff; assesses needs plans coordinates and evaluates services of patients with the goal of equipping and empowering individuals and their families.
Essential Functions- Plans for the care management of targeted populations.
- Works with the clinical team to provide information and education to patients and their social support on available community resources.
- Maintains knowledge of community agencies and community resources for referrals and care partnerships and utilizes these to meet patient needs.
- Interviews assesses needs and refers patients/families to resources for social emotional or financial assistance when appropriate and serves as a patient advocate to help in the decision making process. Assists and facilitates the multidisciplinary team in understanding and integrating these aspects into the plan of care.
- Reports suspected cases of child and/or adult abuse/neglect/exploitation. Serves as liaison between providers care setting patient/patients social support system and Department of Social Services during evaluation/investigation.
- Utilizes advanced conflict resolution skills to identify problems recommend solutions and work toward resolution
- Performs other duties and responsibilities as assigned and within time frame specified
Physical RequirementsWorks in an office type setting extensive walking throughout the facility. Prolonged periods of sitting reviewing medical records documentation. Repetitive wrist motion and occasional lifting of 1020 pounds. Requires frequent verbal and written communication in English. Intact sight and hearing with or without assistive devices is required. Must be able to handle a fast paced environment moving independently from one location to another.
Education Experience and Certifications Masters degree in Social Work from a program accredited by the Council on Social Work Education required. Minimum of one year hospital/healthrelated experience preferred. Designation as a Licensed Clinical Social Worker (LCSW) Certified Master Social Worker (CMSW) or a certification in case management is preferred. Case Management certifications for MSWs include: Accredited Case Manager (ACM); Certified Social Work Case Manager (CSWCM); Certified Case Manager (CCM); or Certification for Case Managers (CMC). Must adhere to the National Association of Social Workers Code of Ethics.