Assistant Director Student Business Services
Assistant Director Student Business Services
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$ 61860 - 70368
1 Vacancy
Job Description
Position Summary:
The Assistant Director of Student Business Services (ADSBS) will oversee and manage all collection related activities. This includes all current and past due debt including the analyzing of past due accounts and evaluating collection steps in accordance with policy. The ADSBS is responsible for selection of collection agencies and evaluation of agency performance. Position includes supervisory duties. The ADSBS is expected to work closely with colleagues in the Registrar Information Technology Finance Housing and Financial Aid Offices to ensure seamless assessment billing and refund disbursement activities. This position oversees third party billing and payment and student repayment plans.Specific Job Duties and Responsibilities:
Supervision of accounting technicians including training performance management and professional development
Evaluation and improve existing business practices as it relates to Student Account Receivable functions
Develop and refine processes and procedures with regard to electronic billings and communications to students
Direct efforts with regards to students who are not up to date with their financial responsibilities including payment arrangements and payment plans
Preparation and review of aging reports
Analyze past due accounts in accordance with policy determining accounts to be assigned to collection agencies or written off
Respond to inquiries from students faculty and staff by phone in person and in virtual environments concerning tuition and fees charges payment due dates refund dates and other account information
Oversees activities related to placing charges on accounts correcting entries preparing billings and reconciling individual accounts.
Coordinate processing of erefunds
Collaborate with other offices such as Financial Aid Bookstore Housing and Accounting to ensure accuracy of student charges and awards
Troubleshoot train support evaluate maintain make recommendations for improvement or replacement of Payment Processing software system which encompasses cash receipting web payments for students and possibly online stores
Building Sponsor contract accounts in Workday and assists with the reconciliation of payments for Workday student accounts receivable balances to thirdparty contract accounts
Manages collections including internal c collections and external thirdparty collection agencies. Including evaluating process procedures and performance of thirdparty agencies and making recommendations to the Director.
Collaborate across campus regarding Tuition and Fee Assessment including the creating and maintenance of rules calculations rate tables etc. Utilizing cross departmental knowledge.
Invoicing and reconciliation of the College Opportunity Fund analysis of issues and correcting of errors
Provide backup support for the Director of Student Business Services
Review 1098T tax compliance and reporting in relation to student accounts. Develop annual testing procedures and coordinate other necessary actions for annual 1098T reporting.
Direct balancing and invoicing of private and foundation scholarships
Perform other related duties as assigned to ensure department success.
Qualifications:
Minimum Qualification:
Bachelors degree in Accounting or related field
Minimum of 2 years of experience in accounts receivable billing collections accounting or related field
Demonstrate ability to think critically
Supervisory or leadership experience
Preferred Qualifications
Masters degree in accounting or related field
Experience in higher education and knowledge of student accounts
Previous experience with student information systems (e.g. Banner Workday)
Experience managing collections payment plans and/or processing refunds
Salary and Benefits:
The salary range for this position is $61860$70368. In addition to salary Adams State University offers a competitive benefits program including medical dental vision disability insurance flexible spending accounts life insurance and retirement savings plans. For detailed benefits information please visit our Human Resources Benefits Page.
How to Apply:
All interested candidates must submit application materials electronically through Adams State Universitys Workday application portal.
Completed applications include the following:
Cover letter
Resume
Unofficial transcripts (official transcripts will be necessary at the time of appointment)
Three professional references including phone number and email for each
No other format of application material will be accepted.
Review of completed applications will begin 4/20/2025 and priority will be given to application received by this date.
Questions about the position may be directed to Greg Cook at
Adams State University is committed to building and expanding the talent of its professional staff and actively seeks qualified applicants who bring unique perspectives experiences skills and attributes that can augment the perspectives of our current faculty and staff and can contribute to serving and preparing our students to engage and thrive in their learning leadership and service.
We strive to create a more representative workforce that mirrors the people who study work and lead our institution and welcome applications from candidates from all walks of life especially members of communities who fall within state and federally protected classes such as: women BIPOC LGBTQ individuals veterans and people with disabilities.
We value qualified candidates with varied language skills who have a record of successful experience with varied communities and student populations and who have a deep understanding of and commitment to the unique geographical and historical characteristics of the place we are situated in and the intersecting perspectives that define our university being a lowincome firstgeneration and Hispanicserving rural anchor university. Therefore we seek individuals committed to intentionally supporting students and colleagues who possess these characteristics through their teaching service and scholarship.
The successful candidate will join a campus that is dedicated to inclusive excellence and acknowledges Adams States purpose to foster the educational goals of its students and the wellbeing of the surrounding community.
Additional information about the university and the academic mission may be found at compliance with the Immigration Control Act of 1968 candidates for positions must provide proof of eligibility to work before an offer of employment can be made final.
Adams State University is committed to providing a safe and secure environment for its students faculty staff and visitors and to protecting its funds property and other assets. Wellinformed hiring decisions contribute to this effort. Therefore Adams State University has adopted a policy on background screening for its prospective continuing and returning employees as well as students in certain circumstances. Offers of employment will be contingent upon the completion of an acceptable background check. The information received in response to a background check will be treated as confidential to the extent provided for by law.
Title IX of the Education Amendments of 1972 and Part 106 of the Code of Federal Regulations (CFR) prohibits discrimination on the basis of sex including in admission and employment. Inquiries about the application of Title IX and CFR 106 to Adams State University (ASU) may be directed to ASUs Office of Equal Opportunity Director Ana Guevara and/or to the Assistant Secretary for Civil Rights of the Department of Education. Support resources for sexual misconduct ASUs sexual misconduct policies contact information for the Adams State Universitys Office of Equal Opportunity & Title IX as well as a detailed procedure for filing a grievance due to discrimination on the basis of sex may be found online at These procedures also describe the Universitys response to reports and/or complaints of sex discrimination or sexual harassment.
Adams State University is an Equal Opportunity/Affirmative Action employer. Applications are sought from all qualified persons regardless of race color sex disability and as covered by law veteran status. In addition University policies prohibit discrimination on the basis of religion national origin ancestry age sexual orientation including transgender status and gender expression marital status and parental status.
Required Experience:
Director
Employment Type
Full-Time
