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You will be updated with latest job alerts via emailHolt Renfrew offers you an inspiring fashiondriven environment with opportunities to learn and grow. From our incredible partnerships with iconic luxury brands to our commitments to corporate social responsibility you will be inspired every day.
A job at Holt Renfrew offers a competitive total compensation a generous employee discount pension and health & dental benefits tuition assistance and continuous learning and development.
The Specialist Designated Beauty Advisor develops deep long lasting relationships with customers that lead to an increase in sales service and loyalty. The Specialist (DBA) is also responsible for the achievement of the sales target of their assigned brand.
Specific responsibilities include (but are not limited to) the following:
Consistently deliver extraordinary service to all customers
Exceed all sales and service personal goals and targets
Exceed all sales and service brand goals and targets
Build a loyal personal client base by constantly acquiring new customers developing existing clients and retaining loyal clients
Share expert level of product knowledge with entire store selling team
Maintain solid relationships with buyer vendor and selling manager
Drive brand sales by identifying key marketing opportunities event assortment recommendations etc.; communicate suggestions to store management on a routine basis
Attend all educational sessions offered including product knowledge vendor and Holt Renfrew seminars
Perform floor recovery visual merchandising price change and related sales support tasks
Communicate regularly with personal clients through phone mail and electronic methods regarding instore events merchandise requests sales followup birthdays etc
Resolve all customer service issues and partner with selling management on any issues outside of guidelines
Comply with all Health & Safety policies and requirements
Ensure compliance with privacy policies regulations and cyber security measures
Perform other duties as assigned
The ideal candidate:
High school diploma
Proven ability to exceed sales targets
Highly collaborative; working with and through others in a teamoriented environment
Able to work in a fastpaced environment that requires a high degree of multitasking with minimal supervision
Able to work a flexible work schedule based on the needs of the customer that includes nights weekends and holidays
Minimum of two or more years experience in a commissionbased sales environment
Prior retail sales experience as a product specialist in a luxury environment preferred
Entrepreneurial competitive selfconfident and selfmotivated
Fully bilingual in French and English
The measures of success:
Contribution to financial objectives
Individual objectives linked to the achievement of department goals
Feedback from internal and external clients
Holt Renfrew is an equal opportunity employer committed to fostering a diverse and inclusive workplace. Our future success depends on the perspectives and contributions of all our employees their diverse backgrounds abilities and experiences make our business stronger. If you are contacted for a job opportunity and require accommodation please email and let us know so we can ensure you have an accessible candidate experience throughout the recruitment process. All requests are confidential and used only to meet candidate needs.
Hiring Range / chelle salariale lembauche :$20.00 $22.00 / 2000$ 2200$ (per hour / de lheure)This role is also eligible for commission in addition to base pay. Final compensation for this position will be determined based on the candidates unique skills expertise individual qualifications and assessed contributions to the role following the completion of the interview process. The range stated is the starting range for this position. Offers may vary with experience qualifications performance and local market conditions. We strive to offer competitive compensation that aligns with a candidates contributions to our team along with a comprehensive benefits package enticing perks pension matching incentives contests and our coveted employee discount. / Ce poste est galement admissible une commission en plus du salaire de base. La rmunration finale pour ce poste sera dtermine sur la base des comptences uniques du candidat de son expertise de ses qualifications individuelles et de lvaluation de sa contribution au poste lissue de la procdure dentrevue. La fourchette indique est la fourchette de dpart pour ce poste. Les offres peuvent varier en fonction de lexprience des qualifications du rendement et des conditions du march local. Nous nous efforons doffrir une rmunration comptitive qui corresponde la contribution du candidat notre quipe ainsi quun ensemble complet de garanties davantages attrayants de cotisations de retraite assorties par lemployeur de primes dencouragement de concours et notre trs convoite remise demploy.Required Experience:
Unclear Seniority
Full-Time