Service Consultant Service Advisor
Service Consultant Service Advisor
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Landers Kia a leading automotive dealership in Little Rock Arkansas is seeking a highly motivated and resultsdriven Service Consultant to join our dynamic team. This is a fulltime individual contributor role in our Service Department with a flexible schedule and potential for great pay through base salary and commission. As a Service Consultant you will be responsible for providing exceptional customer service and driving sales for our service department.
Compensation & Benefits:
Competitive base salary plus commission
Flexible schedule
Health vision and dental insurance
Paid time off and holidays
Retirement savings plan
Employee discounts on products and services
Responsibilities:
Greet customers and assist them with their service needs such as scheduling appointments and providing cost estimates
Promote and sell services and products offered by the service department
Communicate with technicians and service advisors to provide updates on customer vehicles
Maintain excellent customer satisfaction by addressing any concerns and resolving issues in a timely manner
Build and maintain relationships with customers to encourage repeat business and generate referrals
Meet or exceed sales targets and goals set by management
Keep uptodate on product knowledge and industry trends
Follow up with customers after service appointments to ensure satisfaction
Maintain accurate and organized records of customer interactions and sales transactions
Requirements:
High school diploma or equivalent; some college education preferred
Previous sales experience preferably in the automotive industry
Strong communication negotiation and interpersonal skills
Customeroriented mindset with a focus on providing exceptional service
Ability to multitask prioritize and manage time effectively
Proficient in computer skills and willing to learn new systems
Knowledge of automotive terminology and willingness to continually expand knowledge in the field
Valid drivers license with a clean driving record
Must be able to pass a background check and drug screening
Must be physically able to lift up to 50 pounds and stand or walk for extended periods of time
Required Experience:
Contract
Employment Type
Full-Time
