Guest Room Attendant - Hotel Cleanliness Expert
Guest Room Attendant - Hotel Cleanliness Expert
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Job Description
Let your passion for discovery become a career. Explore discover share and inspire at St Pancras Renaissance Hotel
Masterpiece by Design. Dynamic by Nature
The St. Pancras Renaissance Hotel is distinctly iconic and an architectural masterpiece that celebrates both heritage and innovation. Housed in one of Londons landmark buildings it is where modern lifestyle and luxury experiences create new stories built upon those from the past.
Position Summary
Our jobs arent just about giving guests a clean room and a freshly made bed. Instead we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests stocking carts cleaning rooms and public spaces or other similar responsibilities the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience.
No matter what position you are in there are a few things that are critical to success ensuring a safe workplace following company policies and procedures maintaining confidentiality upholding quality standards and ensuring your uniform personal appearance and communications are professional. Guest Environment Experts will be on their feet and moving around (stand sit or walk for an extended time) and taking a handson approach to work (move lift carry push pull and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts to get it right for our guests and our business each and every time.
Responsibilities include:Heres what your journey with us entails
- Addressing guests service needs in a professional positive and timely manner.
- Assisting other associates to ensure proper coverage and prompt guest service.
- Attitude grooming standard body language and tone need to be positive supportive and on brand at all times.
- Maintaining the cleanliness and hygiene standards of all areas at all times.
- Carrying out other duties that may be required to ensure the overall hotel operation is properly maintained to provide a total guest experience.
Qualifications:
- Previous experience in a similar role is preferred.
What is in it for you:
In addition to receiving a competitive salary and investment in your personal development you will have access to an array of perks and discounts including:
- 28 days holiday (including Bank Holidays) with increasing entitlement based on length of service.
- Pension scheme participation.
- Life Assurance coverage.
- Annual Performance Review pay adjustments.
- Complimentary gym and spa access.
- Free meals while at work.
- Drycleaning service availability.
- Complimentary enrolment in BenefitHub granting unlimited deals from various retailers and more.
- 50 discount at any of the St Pancras outlets.
- Marriott Discount Card offering benefits on hotel stays room upgrades gift shop purchases and F&B across 130 countries.
- Travel ticket season loan.
- Cycle to work scheme.
- Employee Assistance Programme access.
- Comprehensive Training and Development programme participation.
- Awards and recognition celebrations among many other benefit
Join Our Team:Ready to be part of a dynamic team dedicated to shaping the future of luxury hospitality If you thrive in a fastpaced environment and are passionate about making a difference we want to hear from you.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive peoplefirst culture. We are committed to nondiscrimination on any protected basis such as disability and veteran status or any other basis covered under applicable law.
Employment Type
Full-Time
