Automotive Service Administrator
Automotive Service Administrator
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Salary Not Disclosed
1 Vacancy
Job Description
About Us:
At McKinney were dedicated to building lifelong customer relationships. For over 20 years the McKinney family has prioritized loyalty hard work and respect in everything we do. We value our employees and create a supportive environment with ongoing training performance rewards and opportunities for growth all while delivering exceptional service and teamwork.
- Competitive salary
- Monthly bonus
- Medical dental and vision insurance
- Paid time off (PTO)
- 401(k) retirement plan
- Career advancement opportunities
- Employee discounts on automotive parts and services
- Meet with customers and determine their needs for repair and/or service of their vehicle issues
- Increase customer satisfaction by building customer relations
- Maintain the companys standards for ethical business practices professional image orderliness customer service and good employee and community relations
- Monitor the progress of each vehicle throughout the day and update customers frequently
- Oversee technicians working on customers vehicles including their time management/efficiency parts ordering job completion times
- Oversee and participate in quality control
- Participate in the development and documentation of standard operating procedures as appropriate
- High school diploma or equivalent
- Valid drivers license & clean driving record
- Accredited training in service advisor skills customer satisfaction and quality control
- Ability to read write and speak English fluently
- Ability to concentrate and accomplish tasks despite interruptions
- Multitasking skills
- Proficient use of computers/business machines
Required Experience:
Unclear Seniority
Employment Type
Full-Time
