Tech Risk Controls - Business Control Management Associate

Summary

As a Tech Risk & Controls Associate in Global Technology you will be responsible for identifying and mitigating compliance and operational risks in line with the firms standards. You will also provide subject matter expertise and technical guidance to technology aligned process owners ensuring that implemented controls are operating effectively and in compliance with regulatory legal and industry standards. By partnering with various stakeholders including Product Owners Business Control Managers and Regulators you will contribute to the reporting of a comprehensive view of technology risk posture and its impact on the business. Your advanced knowledge of risk management principles practices and theories will enable you to drive innovative solutions and effectively manage a diverse team in a dynamic and evolving risk landscape.

Role

Global Technology Business Control Management (GT BCM) maintains a strong and consistent control environment through a joint accountability model that align managers with each line of business function and region to mitigate operational risk. The team focuses on four areas: Risk Identification & Assessment Control Design & Evaluation Issue Management and Control Governance & Reporting. You will collaborate with crossfunctional teams to identify and mitigate risks ensuring our operations align with regulatory standards and business objectives. Your work will directly impact the efficiency and effectiveness of our operations fostering a culture of continuous improvement and innovation. The role focuses on firmwide common processes the associated business risks and control framework.

Role Responsibilities:

• Support a proactive risk and control culture. Offer guidance best practices and support across businesses to drive awareness and understanding of the business risk and controls framework and challenges to compliance
• Work closely with various partners across the firm including but not limited to colleagues in Enterprise Technology Global Technology Firmwide Common Processes Information Risk Managers and Technologists in our Businesses and Corporate Functions Operational Risk Management & Compliance Audit as well as regional partners across the globe
• Support the endtoend of the Compliance and Operational Risk Evaluation (CORE) including control deficiencies and resolutions to reduce financial loss regulatory exposure and reputational risk
• Become an SME on the programmes aligned to firmwide common processes
• Engage with Technology leaders to understand the business structure assess business strategies and processes guide risk management and understand opportunities to make process improvements
• Support the identification escalation monitoring and measuring of operational risk in accordance with firmwide operational risk programs
• Provide independent risk and control advisory support and risk challenge inclusive of targeted reviews root cause analysis and developing sustainable and strategic risk mitigation solutions
• Manage control governance and reporting to identify meaningful metrics to inform on the health of operational risk and control environment; escalate control gaps and weaknesses based on key reporting indicators; and manage control committees and forums

Required qualifications capabilities and skills

• Financial services experience in either; controls audit quality assurance risk management or compliance with the ability to design create and evaluate the operational risk and control environment in conjunction with business partners
• Experience working on topics such as Employee Compliance (personal account dealing licensing and registration etc) Privacy designations ecommunications third party oversight business resilience etc.
• Excellent written and verbal communication skills
• Flexible adaptable to shifting priorities; manages competing priorities to achieve the most effective result and able to work in a fastpaced results focusedenvironment
• Strong project time management skills to meet strict deadlines
• Ability to understand a process and associated risk to inform control design
• Critical thinking attention to detail and analytical skills; able to synthesize large amounts of data and formulate appropriate conclusions including: understanding root cause / identifying control deficiencies developing timely and sustainable solutions and analyzing metrics for emerging risk
• Implementation skills including:writing action plans and procedures change management and the ability to make subjective and informed decisions based upon output influence stakeholders and justify decision making
• Ability to assess risk from multiple perspectives (Legal/Regulatory/Operational/Client & Reputational) and then have meaningful business conversations grounded in materiality and practical application
• Excellent change management decision making problem solving continuous improvement executive communication and teamwork skills
• Proficient in Microsoft Office Suite (Word Excel PowerPoint Teams Visio)

Other qualifications capabilities and skills

• CISM CRISC CISSP or similar industryrecognized risk and risk certifications