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EDITED is the worlds leading AIdriven retail intelligence platform. We empower the worlds most successful brands and retailers with realtime decision making power.
By connecting internal business and external market data EDITED infuses intelligence into every retail decision. We help retailers increase margins generate more sales and drive better business outcomes through AIpowered market and enterprise intelligence that fuels automation.
At EDITED we foster a dynamic and inclusive culture where creativity thrives and collaboration is at the heart of everything we do. Our environment is dynamic and supportive encouraging team members to take initiative innovate and continuously grow. We value diversity transparency and a shared commitment to excellence creating a workplace where everyones voice is heard and contributions are recognised.
We believe that achieving a positive worklife balance is key to driving innovation and success. Our flexible working optionsincluding hybrid working flexible hours and a work from anywhere policyempower our team to perform at their best.
The Role
As a Retail Strategist you will deliver world class customer success challenging our customers to be brave enough to change their ways of working so they can realise better margins and higher profits!
Your mission is to deliver projects that enable customers to achieve their business objectives on the EDITED platform to drive measurable impact while serving as a technical and industry expert. If youre not an expert on EDITED already dont worry because well make you one!
You will be a strong product advocate and support each of our individual users to become as proficient in using the EDITED app as you are. You will also be a strong customer advocate feeding back their views about the product to the relevant teams and helping to shape the development of our software. We expect you to be passionate about our customers and be as excited about helping them to get the most value out of our product as we are.
Responsibilities:
Advocate for our products and understand existing processes within retailers and brands
Communicate across time zones and with a variety of people and roles
Be tech savvy and able to communicate feedback and feature requests back to the product teams at EDITED
Document processes meticulously
Articulate EDITEDs positioning use cases and value
Be numerate and data literate and know how to identify trends in client usage to create and deliver training
Increase product adoption and project opportunities
Build documentation and materials to support the onboarding programs you create
Qualifications:
2 years working in the head office at a retailer or brand
An interest or background in SaaS data or a strong curiosity and willingness to learn
Proven success in growing existing accounts and relationships
Desire to be on a collaborative team while working independently on your own projects
Passion for presenting communication thoroughly and guiding others
You can utilise our flexible working policy to ensure you can work around your schedule this means starting & finishing when it suits you best!
Enhanced policies around leave: Sick Parental Dependents and more!
25 days annual leave public holidays (and an extra day for every year at EDITED)
We aim to be an equal opportunities employer and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender age disability religion belief sexual orientation marital status or race or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
Full-Time