Radio Dispatcher
Radio Dispatcher
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Job Description
Summary
The Radio Dispatcher is responsible for receiving processing and prioritizing emergency and nonemergency calls for the Department of Public Safety at the BGSU campus. Operates and monitors BGSU police radio Bowling Green City Police radio county and state police agency radios BGSU nonpolice employee radios as well as other types of police communications equipment. Reports to a Dispatch and Records Supervisor.
Essential Functions
- Receive analyze prioritize and transmit emergency and nonemergency communications by radio telephone or computer in order to coordinate emergency and nonemergency response for Bowling Green State University and other public safety forces; dispatches police fire and/or emergency medical services by radio and computer.
- Monitors other police agencies radio traffic to determine any activities involving the Bowling Green campus. Relays any pertinent information to shift supervisor or officerincharge.
- Monitors alarm systems on campus as well as functions as an answering point for third party alarm companies for assets on campus. Notifies appropriate personnel to address alarm incidents.
- Logs officers on and off patrol and officers activities throughout each shift. Enters complaints incidents and services rendered.
- Responsible for monitoring multiple computer systems to include alarms LEADS phones radio and inhouse resources. Distributes tracks and processes various departmental equipment and resources.
- Assists Parking Services with the verification of registrations and monitors Parking radio traffic.
- Operates as dispatcher for Emergency Communications Center when necessary. Responsible for reviewing email and other available informational resources in the dispatch area to keep abreast of current policies and procedures.
- This list of essential duties tasks and responsibilities is not allinclusive; individual will perform other related duties as assigned.
Minimum Qualifications
- High School Diploma or GED required
- Must be certified through State Highway Patrol to operate Law Enforcement Automated Data Systems (LEADS) terminal within one year from date of hire
Preferred Qualifications- Previous dispatch experience
Additional Information
Essential Competencies
- Knowledge of basic mathematical skills
- Knowledge of basic reading skills
- Ability to carry out verbal and/or written instructions
- Ability to effectively communicate verbally and written
- Detailed oriented and highly accurate
- Ability to work in changing environment
- Ability to work effectively in a team environment
- Ability to interact effectively with students faculty and/or staff or the public and represent BGSU appropriately
- Ability to coordinate or lead others in accomplishing work activities
- Knowledge of computer skills such as MS Office presentations spreadsheets and/or database entry/query
- Ability to operate computers and peripheral equipment such as printers
- Ability to draft office correspondence
- Ability to multitask in a controlled effective manner while working under stress
- Ability to interpret and analyze information
SalaryUnion Contract Pay $24.71 $28.65 per hour. (Please Note: This is a collective bargaining unit position.
Successful candidates will receive a onetime $2000 bonus upon successful completion of their probationary period.
Radio dispatcher experience and training will be considered after the successful competition of the Communication Training Program which may increase the hourly wage up to $28.65.
Required Documents to Upload to Application: Cover Letter and Resume
Deadline to apply: The search committee will review applications until the position is filled; however for best consideration applications should be provided by February 12 2025.
BGSU does not offer H1B or other work authorization visa sponsorship for this position. Candidates must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout the employment term.
Bowling Green State University is an Equal Opportunity Educator and Employer. We are committed to ensuring an equal employment opportunity for all applicants and encourage applications from all regardless of sex race veteranstatus disability age gender identity genetic information religion or sexual orientation compliance with the ADA Amendments Act (ADAAA) if you have a disability and would like to request an accommodation in order to apply for a position with Bowling Green State University please callor email.
Employment Type
Full-Time
