Communications Developer - 12-month FTC

Do you have a passion for innovative communication solutions Join our Customer Experience Marketing and Operations team at AXA Health and play a key role in transforming how we connect and engage with our audience.

Youll create develop and amend communications and templates. Youll apply rigour around testing technical documentation and version control. This is a parttime 20 hours per week) 12month fixed term contract.

At AXA we work smart empowering our people to balance their time between home and the office in a way that works best for them their team and our customers. Youll work at least 40 of your week away from home moving to the majority of your working week from September 2025. Away from home means either attendance at our Tunbridge Wells office visiting clients or attending industry events.

Were also happy to consider flexible working arrangements which you can discuss with Talent Acquisition.

What youll be doing:

• Communication development including configuration creation testing and analysis.
• Complete analysis work on new and existing document sets.
• Implement robust test process and technical documentation.
• Assist with the management and timely resolution of service requests.
• Work on designated projects as an expert representing the team.
• Follow compliance and security processes to ensure all development work is approved and maintained.
• Take an adaptable approach to delivery being a key point of contact for addressing issues and supporting escalations.
• Nurture excellent cross supplier departmental company and group relationships to ensure effective delivery.
• Mitigate delivery risk and undertake document configuration through scenario planning risk mitigation and contingency plans.

Due to the number of applications we expect to receive for this role we reserve the right to close this advert earlier than the listed closing date to ensure were able to effectively manage interest. Therefore if youre interested in joining us at AXA please dont hesitate to apply.

What youll bring:

• Experience in technical development of documents customer communications including processes and fulfilment essential.
• Significant experience in following business process QA and UAT and working in agile environment essential.
• Campaign new product launch and marketing communications experience essential.
• Ability to understand complex business requirements for documents and recommend and implement solutions.
• Pragmatic and logical thinker with a passion for detail.
• Passionate about using insights to act and do things differently.
• Confident in issue resolution.
• Broad developer experience enabling alternative configurations across Financial Services Health and Wellbeing activities.

Internal candidates are encouraged to apply for this role as a secondment opportunity through the internal careers site.

As a precondition of employment for this role you must be eligible and authorised to work in the United Kingdom.

This position has been defined as an Insurance Distribution Directive (IDD) role under the IDD regime which means that in addition to preemployment screening checks the successful candidate will be subject to background screening every 4 years with an annual declaration in interim years.

What we offer:

At AXA UK were appreciative of the people who work for us and our rewards package is reviewed regularly to reflect that. You can expect to receive:

• Competitive annual salary of up to 45000 dependent on experience
• Discretionary company & performancebased bonus (for FTC this will be discretionary)
• Contributory pension scheme (up to 12 employer contributions)
• Life Assurance (up to 10 x annual salary)
• 25 days annual leave plus Bank Holidays
• Opportunity to buy up to 5 extra days leave or sell up to 5 days leave
• AXA employee discounts
• Gym benefits

To apply click on the apply for this job button youll then need to log in or create a profile to submit your CV. Were proud to be an Equal Opportunities Employer and dont discriminate against employees or potential employees based on protected characteristics. If you have a longterm condition or disability and require adjustments during the application or interview process were proud to offer access to the AXA Accessibility Concierge. For our support please send an email to.

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Who we are:

At AXA Health we help our members be the best version of themselves by providing access to health and wellbeing support for mind and body. Were transforming our business by developing easy efficient digital experiences for our customers. Were a collective of specialists passionate about helping our members flourish whether thats individuals and families small businesses or huge corporates.