drjobs Receptionist

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1 Vacancy
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Job Location drjobs

Paul, ID - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

About You

We are looking for a receptionist to join our team! The right candidate will be customerservice oriented have a positive attitude excellent communication skills and timemanagement skills.

Primary Duties:

The daytoday duties of this role include:

  • Answer phones take messages or direct callers to the proper department
    • Communicate with callers in a professional friendly and efficient manner
  • Greet customers and handle their inquiries or direct them to the appropriate persons according to their needs
    • Handle customer complaints diplomatically exercising emotional intelligence and refer displeased customers to the appropriate individual for resolution
  • Confirm appointments for customers
  • Receive cash checks and credit card payments from customers and record the amount received on the repair order and/or counter ticket
    • Make change accurately and issue receipts to customers
  • Assist sales managers finance managers and sales staff with various clerical duties as needed
    • Review work done by others to ensure accuracy
      • Check for spelling and grammar
      • Recommend revisions
  • Create maintain and enter information into databases
  • Set up and manage paper or electronic filing systems recording information updating paperwork and maintaining documents
  • Open read route and distribute incoming mail and other materials
  • Learn to operate new office technologies as they are developed and implemented
    • Train and assist staff with computer usage
    • Report maintenance or equipment problems to appropriate personnel
  • Order materials supplies or equipment and distribute to employees or customers

Receptionist Qualifications

  • Energetic positive selfstarter with excellent customer service skills and a cando mentality
  • Highlevel of emotional intelligence and empathy when routing customer complaints
  • Ability to follow instructions while collaborating with other team members effectively
  • Ability to multitask successfully in a highvolume fastpaced environment
  • Successfully navigates issues while managing a certain amount of ambiguity

Benefits and Perks

  • Employee discount
  • Paid training
  • 401(k) and Roth 401(k) with employer matching contribution
  • No cost online degree program

Job Type: PartTime (Evening shifts: 3:008:00 Saturdays 86

Employment Type

Part-Time

Company Industry

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