Sr Product Manager - Vehicle Health Insights
Sr Product Manager - Vehicle Health Insights
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1 Vacancy
Job Description
We are the movers of the world and the makers of the future. We get up every day roll up our sleeves and build a better world together. At Ford were all a part of something bigger than ourselves. Are you ready to change the way the world moves
Launched in 2023 Integrated Services creates and markets new customer experiences by integrating hardware software and services across Ford Blue Model e and Ford Pro. These products and services allow Fords retail and commercial customers to customize their vehicles like never before with OTA (overtheair)driven experiences that grow better over time. Ford is developing leadership at the forefront of connected digital platforms that will revolutionize every aspect of how vehicles function the way people interact with them and the value those vehicles provide.
In this position...
At Ford every connected vehicle is an opportunity to help someone keep moving. Its the service technician who depends on their truck the fleet operator balancing uptime and costs the family that needs a reliable ride. Uptime is about people not just vehicles.
We are looking for a Product Manager Vehicle Health & Insights to build trustworthy highquality insights that keep our customers on the road. Millions of vehicle health messages stream through our systems every day but data alone doesnt solve problemsactionable insights do.
The Sr. Product Manager Vehicle Health & Insights role is about ensuring what we surface is real reliable and built to serve the customers needs. They are responsible for driving product success through its lifespan. You dont need to build models but you must know how to evaluate refine and validate insights before they reach the customer. The right candidate has shipped at least 10 datadriven products and can walk us through how they iterated validated and improved their insights over time.
Responsibilities
What youll do...
Define & Deliver Actionable Vehicle Health Insights
- Own the development validation and refinement of vehicle health insights that help customers make better service decisions.
- Ensure insights are based on benchmarked vehicle health datadefining whats normal whats an anomaly and what requires action.
Benchmarking & Data Quality Leadership
- Establish statistical benchmarks using Zscores modified Zscores and anomaly detection methods to define true vehicle health trends.
- Set ground truth validation methods that ensure every insight reflects realworld vehicle behavior.
Define & Enforce Data Quality Standards
- Set false positive and false negative thresholds to ensure insights dont create unnecessary service visits or missed failures.
- Define confidence thresholds for actionability ensuring customers trust the insights we provide.
CrossFunctional Leadership & Insight Refinement
- Partner with engineering and data teams to refine vehicle health signals and ensure realworld accuracy.
- Work with service fleet and dealership teams to ensure insights translate into real customer action
Establish Trust & Continuous Improvement in Vehicle Health Data
- Define litmus tests for insight qualityknowing when a signal is ready to deploy or needs refinement.
- Create feedback loops with service teams and fleet managers to measure how well insights are predicting realworld outcomes.
Technical & DecisionMaking
- Benchmarking & Statistical Analysis: Ability to apply Zscore methods and confidence intervals to establish normal vs. abnormal behavior.
- Error Rate Awareness: Understand how false positives and false negatives impact customers service teams and business operations.
- Ground Truth & Insight Validation: Know how to validate a signal before deploying it as an insight.
Qualifications
Youll have...
- 6 years in technical product management vehicle health telematics or datadriven insights.
- Has shipped at least 10 datadriven products and can clearly explain how they iterated validated and refined insight quality.
- Understands data validation concepts like benchmarking confidence scoring and ground truth verification.
- Ability to work crossfunctionally with engineering teams.
- Bachelors degree in Engineering Data Science Business or a related field.
- SQL for Data Validation: Ability to query vehicle datasets check distributions and validate assumptions.
Even better you may have...
- Masters degree in Data Science Statistics preferred.
- Strong ability to write product specifications.
You may not check every box or your experience may look a little different from what weve outlined but if you think you can bring value to Ford Motor Company we encourage you to apply!
As an established global company we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe or keep you close to home Will your career be a deep dive into what you love or a series of new teams and new skills Will you be a leader a changemaker a technical expert a culture builderor all of the above No matter what you choose we offer a work life that works for you including:
- Immediate medical dental vision and prescription drug coverage
- Flexible family care days paid parental leave new parent rampup programs subsidized backup childcare and more
- Family building benefits including adoption and surrogacy expense reimbursement fertility treatments and more
- Vehicle discount program for employees and family members and management leases
- Tuition assistance
- Established and active employee resource groups
- Paid time off for individual and team community service
- A generous schedule of paid holidays including the week between Christmas and New Years Day
- Paid time off and the option to purchase additional vacation time.
For more information on salary and benefits click here: https://fordcareers/LL6HTHD
This position is a leadership level 6.
Visa sponsorship is not available for this position.
Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race religion color age sex national origin sexual orientation gender identity disability status or protected veteran status. In the United States if you need a reasonable accommodation for the online application process due to a disability please call.
Onsite work of up to three days per week may be required for candidates within commuting distance of a Ford hub location.
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Required Experience:
Senior IC
Employment Type
Full-Time
