Contents Manager - Hawaii Island
Contents Manager - Hawaii Island
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
About Us:
Locally owned and operated Premier Restoration Hawaii helps restore homes and businesses affected by fire water wind or mold damage. Our mission is to make a difference by restoring the lives of people businesses and communities in Hawaii.
With a commitment to our core valuesCustomer First Communication Team Pride in Work and Play to Winwe provide peace of mind by restoring properties to their preloss condition.
Position Overview:
We are seeking a highly motivated Contents Manager to oversee and coordinate all aspects of contents restoration projects. This role requires strong organizational skills attention to detail and the ability to manage both people and processes effectively.
Responsibilities:
Project Estimation & Planning
Accurately assess the scope and cost of contents restoration projects including:
- Packouts and packins
- Structural and contents cleaning
- Content valuation (identifying highvalue items and special handling needs)
Develop schedules for contents projects including:
- Assigning personnel
- Coordinating equipment and materials
- Tracking project progress
Project & Team Leadership
- Lead and oversee contents technicians and team leads
- Ensure proper documentation of preexisting damage and maintain accurate records of jobs and client belongings
- Minimize breakage and ensure quality control throughout the process
- Provide outstanding customer service and clear communication with clients
- Collect required payments from clients
Operations & Administration
- Utilize company job management software
- Manage performance reviews for content technicians
- Act as the point of escalation for customer concerns or complaints
- Communicate with the team to ensure customer expectations are met
- Attend biweekly production meetings
Requirements:
- Experience: 2 years of relevant experience preferred (restoration experience a plus)
- Technical Skills: Knowledge of Xactimate and/or residential/commercial restoration preferred
- Physical Ability: Must be able to lift at least 50 lbs. and work in PPE including respiratory protection
- Availability: Willing to work a rotating oncall schedule including nights and weekends
- Communication: Strong verbal and written communication skills
- Technology: Computer literate able to work with job management software
- Drivers License: Valid drivers license in good standing
Why Join Us
Competitive Pay & Benefits:
- Paid Time Off
- Health Dental & Vision Insurance
- Matching 401(k) Plan
TeamOriented Culture: Work with a dedicated team that values collaboration and excellence
Job Type: Fulltime
Offers of employment are contingent on passing a background check and drug screening.
Required Experience:
Manager
Employment Type
Full Time
