Billing Associate
Billing Associate
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Job Description
Description
Title:
Billing Associate
Job Purpose:
To assess on a monthly basis (Depot Clientdependent) the ability to accurately bill Clients based on the accuracy of raw data available and then to perform a quality control check on billing accuracy identifying gaps and recommending plans for their resolution. The person will be responsible for liaising with other departments both within and outside Billing Services therefore a strong Customer Services ethic is paramount. Additionally this role will work with the Credit Control team within Billing Services in the reduction of outstanding debt for their Key Clients.
Main Duties and Responsibilities:
- Weekly analysis of open jobs for Client invoicing together with recommendations and process delivery for rectifying errors
- Weekly quality check of invoices once created prior to their being sent to the Client
- Monthly reconciliation of outstanding jobs providing reasons for not billing
- Devise process for Key Account Management for Clients under their responsibility
- Provide monthly reports and KPIs for Alliance Directors and Clients as required
Qualifications:
- Good knowledge of MS Excel
- Analytical mind evidenced by experience or qualification
- Confidence to recommend alternate ways of data preparation
Essential Experience:
- Finance/Billing related experience in a manual context
- Direct Customer support/engagement
- Strong stakeholder management skills especially as the role is particularly client facing
Preferred Experience:
- Credit Control
- KPI delivery
Marken is a wholly owned subsidiary of UPS and is a critical part of UPS Healthcare. Marken offers a stateoftheart GMPcompliant depot network and logistic hubs for clinical drug product storage and distribution worldwide and supports cell and gene therapy logistics services from clinical to commercial while maintaining the leading position for DirecttoPatient and Home Healthcare services biological sample shipments and biological kit production.
Moving Our World Forward by Delivering What Matters.
Required Experience:
IC
Employment Type
Full-Time
