Cashier

Department: Front End

Job Title: Cashier

Status: Reports to Front End Manager in general and Supervisor on Duty at each shift.

Why work for us

We are 45 years strong in the community.

We give back to organizations with shared values.

We offer great benefits and competitive compensation.

We are continually innovating and investing in the future.

We offer opportunities for personal and professional growth; about half of our managers were promoted from within.

Tired of working for a company that leaves you feeling like youre not appreciated Would you like to join a team that actually enjoys what they do and believes in making a difference

The Brattleboro Food Coop is owned by thousands of local shareholders and is committed to improving the quality of life for our community one meal at a time. We offer competitive wages great benefits and an excellent worklife balance.

Purpose: To accurately cash out customers in a friendly courteous manner. Assist customers as needed

and appropriate.

Customer Service:

• Maintain polite friendly and helpful attitude towards internal and external customers.
• Become familiar with coop policies in order to answer questions. Refer unresolved questions or issues to

Front End supervisor.

• Refer customers without checkwriting privileges to the Customer Service booth to fill out an application.
• If a customer wants to be become a shareholder send them to the Shareholder Service booth if no one is at the shareholder service booth get someone in the front end to help them out.
• Unobtrusively and politely requests by gesture and/or voice the need for help at the register by supervisor or head cashier.
• Distribute any coop information to customers when asked by the Front End Manager.
• Follow dress guidelines: no stained revealing or torn clothing; no opentoed shoes or sleeveless shirts.

Product Knowledge:

• Not applicable

Product Presentation and Quality:

• Not applicable

Maintenance and Conditioning:

• Maintain checking area in clean orderly condition.
• Answer phone and refers call to appropriate staff when Supervisor or HC are not available.
• Keep drawer to register closed except when: (a) finishing a transaction; (b) getting change from the house bank.

Safety:

• Adhere to safe working conditions and promotes health & welfare.

Teamwork:

• Come to work on time.
• Take breaks when appropriate & comes back from break on time.
• Provide support and help to others.
• Foster a cohesive supportive work environment by contributing to department goals and sharing

information ideas and solutions.

• Attend quarterly Front End meetings.
• Other duties as assigned by supervisor or front end manager.

Accountability:

• Accept responsibility for personal decisions and actions. Exemplifies honesty integrity and ethics.

Job Specific Functions:

Accuracy

• Check out customer purchases with accuracy.
• Check register rolls and change as needed.
• Prepare $400 drawer at the end of shift and place rest of money (in order) checks gift card slips coupons count your drawer twice at the end of your shift to ensure your drawer is on. (Should your drawer be off at the end of your shift inform the front end supervisor in case their bank is over or under).

Efficiency

• Keep adequate change in register. Does not let change get too low.
• When in need of change write down request on laminated form in blue bag at every register and give to the head cashier or supervisor. Leave on top of the small safe in the booth.

Closing

• While cleaning register leave cash drawer in register till ready to go into the counting room.

• Experience working with a touch screen cash register
• Experience handling large amount of money accurately
• Experience working in a customer service setting
• Ability to work as part of a team
• Ability to function independently
• Familiarity or interest in natural foods
• Ability to perform basic math including but not limited to addition subtraction multiplication division fractions and percentages.

At Brattleboro Food Coop we do not just accept difference we celebrate it we support it and we thrive on it for the benefit of our employees our products and our community. Brattleboro Food Coop is proud to be an equal opportunity employer.