Registration Specialist
Registration Specialist
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1 Vacancy
Job Description
Requisition Number: 510438
Why North Memorial Health
At North Memorial Health youre part of an inclusive health team that is rooted in our values: Advocate Courageously Rally Together Respect Uniqueness and Create Impact. Empathy and care are at the heart of Norths culture which is designed to actively support each team members wellbeing and growth. Our strength lies in our diversity and we embrace the unique contributions and experiences of each person. Together we empower patients to achieve their best health.
Our health system encompasses two hospital locations in Robbinsdale and Maple Grove as well as a network of 25 clinics which includes 13 primary clinics 6 specialty clinics 4 urgent care/urgency centers and emergency care offerings covering five counties. Our Robbinsdale Hospital established in 1954 is a 385bed facility recognized as the top Level 1 Trauma center for 25 years as well as serving as a Level II pediatric trauma center. Our Maple Grove Hospital was established in 2009 is a 134bed facility recognized as a top hospital in the state for Women and Children Care with a Level III NICU and is the largest Family Birth Center in the state 5000 deliveries per year and over 60000 babies delivered). Both have been named to the 2022 Fortune/Merative 100 Top Hospitals list 2023 Womens Choice Award Best Hospitals list.
Benefits the North Way!
As North Memorial Health is a nonprofit organization you are eligible for the Public Student Loan Forgiveness program. Most parttime and all fulltime positions are eligible for benefits.
- Health & Welfare Benefit Packages
- 401k Retirement Match or Pension Plan based on workgroup eligibility
- Generous Paid Time Off (PTO) Plans
- Adoption Reimbursement up to $3000 per child
- Child Care Discount Program with New Horizon 10 off weekly childcare tuition
- Education/Tuition Reimbursement
- 24/7 Fitness Center Access for all benefit eligible team members
Commitment to Diversity Equity & Inclusion
At North Memorial Health we recognize that the strength of our team lies in our diversity and make every effort to embrace the unique contributions and experiences of each person on our team. We strive to ensure that everyone feels like they are a valuable part of our community with initiatives that reinforce our belief in diversity equity and inclusivity to promote a workforce that enables authenticity as we want to be our best when providing effective services to our patients. We acknowledge and celebrate the unique traditions backgrounds languages beliefs and customs of our community and want everyone to feel welcome. Through our DE&I initiatives we hope to dispel myths assumptions and acts of implicit bias.
About this position
The Registration Specialist is among the first encounters a customer/family may experience at NMHC. Therefore a commitment to service that ensures a remarkable customer and family experience is critical to overall success in the role. The registration process assures that customers are correctly identified and all necessary information is recorded. This includes but not limited to customer identification credentials demographic information insurance information and collection of customer liabilities. The Registration Specialist may interact with customers/families of diverse backgrounds and in unusual and unexpected situations. Customer ages may include neonates infants children adolescents adults and geriatrics. Activities include direct interactions with the customer/families as well as staff/physicians in all of the areas where customers receive care. Much of the work is supported with computer technology telecommunications technology and other automated office support systems. Regulatory requirements hospital policies and procedures and applicable state and federal law provide the context in which Registration Specialists perform their duties.
Requirements
Education
High school graduate or equivalent required; some college preferred.
Must be 18 years of age or older to witness the signing of consent forms.
Experience
One year scheduling and/or registration experience in a hospital clinic or physicians office preferred.
Previous patient scheduling registration experience and/or data entry experience required. Knowledge of medical terminology preferred.
Ability to type 35 wpm with acceptable spelling capabilities.
Ability to handle stressful situations and maintain composure in front of customers/visitors/staff.
Demonstrated ability to transition from one area to another effectively
Proficient in the English language.
The North Memorial Health System is dedicated to building a diverse inclusive and authentic workplace so if youre excited about this role but your past experience doesnt perfectly align with every qualification listed we encourage you to apply anyway. You may still be the right candidate for this or other roles.
Work Group: 113 Service Workers
Hourspertwoweekpayperiod: 40
Shift: Days 8 hours
WeekendRequirement: None
Call Requirement: None
Remote or Onsite:Onsite
FLSA Status: NonExempt
Benefit Eligibility: Health insurance benefits are available for this position. North Memorial Health offers multiple health plans based on work group eligibility.
Salary Range:113 Service Workers 13 $22.65
Shift Differential: Compensation may include shift differential pay depending on the position and shift worked.
Required Experience:
Unclear Seniority
Employment Type
Part-Time
