Sales Support Representative
Sales Support Representative
Posted on :
06-04-2025
Employer Active
1 Vacancy
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Job Description
The Sales and Support Rep works under the direction of the Sales Manager and provides bestinclass experience to our partner bike shops. In this role you will guide partners through the sales and warranty process enter orders from shops and handle returns and exchanges. The ideal candidate for this role is a selfstarted and highly motivated. You have experience with sales and are comfortable advocating for the company and its products. You are passionate about mobility and can relay that passion to our partners in telling them why our brand is the best in the industry.
Reporting to the Sales Manager the Sales Representative is responsible for the following:
Learn the Aventon brand product line and proactively reach out to partners to sell our products Establish new partnerships with onboarded shops; maintain assigned partner relationships Enter sales orders; track progress to ensure timely fulfillment and delivery Understand and anticipate the needs of our retail partners proactively reach out to assigned shops in order to maximize their experience and our revenue Work closely with Field Sales Reps to delight partner Provide support for shipping and warranty inquiries Generate revenue to meet goals on a monthly quarterly and annual basis Bring feedback from our customers to our leadership team; assist in the continuous improvement process within the B2B Support and Sales departments.
QUALIFICATIONS:
Experience in sales or retail customer service experience is highly preferred. Knowledge of ebikes is highly preferred Internetsavvy and comfortable with office applications (PC/Mac word processor spreadsheet web browsers mobile devices)Motivated selfstarter who will be proactive in finding new partners growing the team and generating revenue for the company Excellent written communication skills with attention to detail (spelling grammar) a must. Excellent verbal communication ample time will be spent on the phone with customers Demonstrate followthrough and getting things done Can do attitude and problemsolving skills.
KEYS TO SUCCESS:
DATA DRIVEN you thrive on data and use it to guide your decision making recommendations and priorities.
NIMBLE you can work in ambiguity and are committed to helping Aventon level up. You can shift perspectives priorities and deadlines.
RESILIENT you dont shy away from a challenge and take every opportunity to learn and grow. Youre accountable can admit when youre wrong and can come back to the table after a hard day to keep working toward our desired future.
SOLUTIONS ORIENTED / SOLUTIONIZED you can identify the problem and find a solution for it. You strive for continuous improvement and arent afraid to speak up about what is working and what isnt.
ENGAGED you love the work love the product and believe in the mission. If you dont connect with something about Avant Sports this probably isnt the place for you.
$43680 $73680 a year
EQUAL EMPLOYMENT OPPORTUNITY:
Ride Aventon Inc. (the Company or Aventon) is proud to be an Equal Opportunity employer. We do not discriminate based upon race religion color national origin sex (including pregnancy childbirth or related medical conditions) sexual orientation gender gender identity gender expression transgender status sexual stereotypes age status as a protected veteran status as an individual with a disability or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories consistent with applicable federal state and local law. Aventon is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability please email our Human Resources at
Required Experience:
Unclear Seniority
Employment Type
Full-Time
Key Skills
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