Strategic Program Manager
Strategic Program Manager
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$ 98700 - 192900
1 Vacancy
Job Description
Our Company
Changing the world through digital experiences is what Adobes all about. We give everyonefrom emerging artists to global brandseverything they need to design and deliver exceptional digital experiences! Were passionate about empowering people to create beautiful and powerful images videos and apps and transform how companies interact with customers across every screen.
Were on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization and we know the next big idea could be yours!
The Opportunity:
We are seeking a dynamic and experienced Program Manager to be a part of a team of strategic program managers for the ICX team. ICX (Integrated Customer Experience) combines frontline Sales and Support for Adobe serving as the first point of contact for customers seeking assistance inquiries or opportunities to expand their footprint. This role focuses on all customers from consumers to mediumsized businesses. The successful candidate will drive operational program rigor to ensure we meet timelines and achieve business success. This role requires aligning program needs with business outcomes in a collaborative environment. You will be a trusted partner to crossfunctional teams owning the of critical Adobe outcomes with valuebased prioritization clear expectations and efficiency. You will lead all aspects of the programs health drive progress and confidently present insights to executives. We value curiosity a passion for learning and a growth mindset. If you are dedicated to achieving goals and have a passion for project management and operational excellence we want to hear from you!
What Youll Do:
Operational Rigor: Drive a culture of excellence and accountability ensuring all projects are delivered on time within scope and to the highest quality standards.
Anticipates & Mitigate Risks: Goes beyond status reporting to drive issues to resolution by anticipating risks and developing risk mitigation strategies.
Program Planning: Develops program plans that are unique to each initiative and understands dependencies across functions to optimize the overall system and deliver the highest quality offerings.
Stakeholder Engagement: Collaborate with crossfunctional teams and key stakeholders to ensure seamless communication and coordination across all projects.
Strategic Alignment: Ensure projects and initiatives are aligned with the companys strategic objectives and business outcomes.
Who You Are:
Leader: Natural leader and facilitator driven organized and meticulous. Adept at facilitating actions resolving conflicts and communicating at all levels. Highly resourceful customerfocused and able to work independently under time constraints.
Thought Partner: Demonstrates forwardthinking skills and the ability to be a strategic thought partner.
Team Focused: Enjoys collaborating learning and empowering others cultivating a positive work environment.
Synthesizer: Distills problems to their essence crystallizing team wisdom and making next steps clear.
Elegant: Pays attention to detail ensuring welldesigned and coherent efforts.
Reliable: Develops a sense of reliability in outcomes timelines and goals.
Qualityfocused: Passionate about delivering highquality sustainable systems.
Persistent: Creative in solving problems and overcoming roadblocks.
What You Need to Succeed:
Experience in a Program Management or similar environment with sound understanding of project management methodologies and industrystandard processes.
Strong verbal presentation and written communication skills with the ability to advocate a course of action.
Ability to drive process improvements and champion a culture of operational excellence.
Strong analytical and problemsolving skills with a selfstarter attitude with a bias to action.
Experience working across matrixed organizations to achieve common goals initiatives and drive growth.
Application Window Notice
If this role is open to hiring in Colorado (as listed on the job posting) the application window will remain open until at least 12:01 AM Pacific Time in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location no specific application window applies and the posting may close at any time based on hiring needs.Our compensation reflects the cost of labor across several U.S. geographic markets and we pay differently based on those defined markets. The U.S. pay range for this positionis $98700 $192900 annually. Paywithin this range varies by work locationand may also depend on jobrelated knowledge skillsand experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.At Adobe for sales roles starting salaries are expressed as total target compensation (TTC base commission) and shortterm incentives are in the form of sales commission plans. Nonsales roles starting salaries are expressed as base salary and shortterm incentives are in the form of the Annual Incentive Plan (AIP).
In addition certain roles may be eligible for longterm incentives in the form of a new hire equity award.
Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and fair chance ordinances.Adobe is proud to be anEqual Employment Opportunityand affirmative action employer. We do not discriminate based on gender race or color ethnicity or national origin age disability religion sexual orientation gender identity or expression veteran status or any other applicable characteristics protected by law.Learn more.
Adobe aims to make Adobe accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process emailor call.
Adobe values a free and open marketplace for all employees and has policies in place to ensure that we do not enter into illegal agreements with other companies to not recruit or hire each others employees.
Required Experience:
Manager
Employment Type
Full-Time
