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Guest Service Agent

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1 Vacancy
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Job Location drjobs

Hobart - Australia

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Guest Service Agent

The Old Woolstore

Casual

We are excited to offer a casual opportunity to join our welcoming Front Office team in the role of Guest Service Agent (Grade 2. Proudly Tasmanian and independently owned The Old Woolstore Apartment Hotel is a multiple awardwinning accommodation hotel. We are conveniently located near Hobarts CBD and famous waterfront offering 242 hotel rooms and spacious apartments along with a restaurant bar and a comprehensive range of meeting and event facilities. Our vision is to provide our guests with unique Tasmanian hospitality experiences enjoyed and recommended by all.

Our Front Office team is crucial to the success of our hotel providing the first point of contact for arriving guests. We are seeking to connect with passionate vibrant and enthusiastic people who can help us get it right the first time every time. Previous experience on a hotel front desk is essential. Experience with a range of Property Management Systems will be highly regarded in particular experience with Infor HMS. Flexibility is crucial as shifts will vary and include weekdays weekends and public holidays.

We want to work with people who have:

  • previous experience in a busy hotel environment;
  • enthusiasm for the detailed and precise work required in reservations;
  • outstanding attention to detail;
  • a willingness to embrace innovation;
  • excellent communication skills;
  • a friendly thoughtful and highly organised approach to customer service;
  • a commitment to providing positive guest experiences; and
  • a passion for customer service in the hospitality industry.
  • This is an exciting opportunity to take another step in your hospitality career at an engaging and communityoriented workplace. You will be joining a friendly and supportive team and will receive onthejob training. Opportunities for growth and development will be available for the right candidate. A copy of the position description can be obtained upon request by contacting our Guest Services Manager Lizzie Iles at Applicants should provide a current resume and a covering letter via the Seek portal that tells us what providing a positive guest experience means addressed to Lizzie. This application process may also be used to fill vacancies at our sister hotel Hadleys Orient Hotel.

    Applications will be reviewed as received.


    Required Experience:

    Junior IC

    Employment Type

    Gig

    Company Industry

    About Company

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