Intake Specialist
Intake Specialist
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Blue Ridge Mountain Recovery Centerhas an opportunity in our detox/residential treatment center located in the beautiful North Georgia Mountains. This is an excellent opportunity for an individual to impact other human beings in such anAMAZING way that it changes their lives forever. We currently have an opening for a fulltime Intake Specialist. This position includes weekends.
The Intake Specialist is responsible for the intake process at the facility. Liaises with remote admissions to team. Establishes professional rapport with client to ensure that they feel welcomed upon arrival. Supports client arrival process including initial assessment process searching the clients belongings/person for prohibited items and orienting the client to the facility. Ensures required documentation/paperwork is completed and maintained.
ESSENTIAL FUNCTIONS:
- Liaise with client/family of potential admissions to address any questions concerns etc.
- Coordinate facility tours with clients and families who are potential admissions.
- Interface with remote admissions team and onsite clinical team for necessary approvals plan for client arrival including travel arrangements as applicable.
- Establishes professional rapport with client to ensure that they feel welcomed upon arrival.
- Supports arrival process including coordinating assessment/bed placement process searches of client belongings/person for prohibited items.
- Orients client to the facility/milieu.
- Liaises with direct care/nursing/clinical team to ensure client is setup with a treatment plan/schedule as needed.
- Ensures intake paperwork is completed in a timely fashion and documentation is maintained as required.
- May discuss clients financial responsibility and take payment as applicable.
- Provides exceptional customer service in line with facility standards.
Benefits Include:
- Shift differentials
- Paid time off vacation sick extended sick & holidays
- Health & welfare benefits including health dental vision insurance short & long term disability
- Matching 401k
EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:
- Highschool diploma GED or equivalent.
- 1 2 years of experience in a patient care environment in a substance use/behavioral health setting is preferred.
- Must have excellent communication and customer service skills and an ability to use required computer programs.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
