MAC Team Network Engineer
MAC Team Network Engineer
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Responsibilities & Qualifications
RESPONSIBILITIES
- Develop and maintain a proficient team to execute MACs in accordance with established procedures and service level agreements (SLAs).
- Utilize existing bench stock materials to complete MAC tasks efficiently including port activations deactivations VLAN extensions VPN configurations and other networkrelated activities.
- Follow JSPs change management process to track and execute MACs via service request tickets ensuring compliance with customers voice video and data requirements.
- Conduct rootcause analysis on recurring problems related to MACs networks and systems and include findings in the Monthly MAC Report.
- Track MAC requests via service request tickets and maintain accessibility of the tracking system for customers and government oversight.
- Respond coordinate and manage all Change Requests (CRQs) for additions removals and modifications to the Government Furnished Equipment (GFE) maintenance coverage.
- Update the Configuration Management Database (CMDB) and prepare monthly summary reports of Moves Adds and Changes performed.
- Treat customer requests that are out of scope of MACs as new project Engineering Change Proposal (ECP) requests.
- Provide additional effort for Voice MACs including Line Provisioning Phone deployment migration from TDM to VoIP services and programming call tree and Interactive Voice Response functionality on the ACDS.
- Monitor network performance make recommendations for improvement and ensure compliance with Performance Work Statements (PWS) MOAs/MOUs and SLAs.
- Document and report repair actions in ticketing systems using Governmentprovided tools for Performance and Fault Management.
REQUIRED QUALIFICATIONS
- Experience:
- 510 years experience
- Certifications:
- DoD Approved 8570 Baseline Certification: Category IAT Level II
- CCNA Security
- CySA
- GICSP
- GSEC
- CompTIA Security CE
- SSCP
- CND
- Network Administrator / Engineer Certification
- Computing Environment Certification (one of the following):
- Cisco Certified Network Associate (CCNA)
- Another DoD 8570 Certificate
- DoD Approved 8570 Baseline Certification: Category IAT Level II
- Clearance: Must possess Top Secret/SCI clearance
Overview
We are seeking a MAC Team Network Engineer to join our team supporting DISA JSP ETM in Arlington VA.
TekSynap is a fastgrowing hightech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. Technology moving at the speed of thought embodies these principles the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers.
We offer our fulltime employees a competitive benefits package to include health dental vision 401K life insurance shortterm and longterm disability plans vacation time and holidays.
Visit us at www.TekSynap.
Apply now to explore jobs with us!
The safety and health of our employees is of the utmost importance. Employees are required to comply with any vaccination requirements mandated by contract applicable law or regulation.
By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging respond STOP.
Additional Job Information
WORK ENVIRONMENT AND PHYSICAL DEMANDS
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
- Location: Arlington VA
- Type of environment: Office
- Noise level: Medium
- Work schedule: Schedule is day shift Monday Friday. May be requested to work evenings and weekends to meet program and contract needs.
- Amount of Travel: Less than 10
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job the employee is regularly required to use hands to handle feel touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop kneel crouch or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision distance vision peripheral vision depth perception and ability to adjust focus.
WORK AUTHORIZATION/SECURITY CLEARANCE
U.S. Citizen
Top Secret/SCI clearance
OTHER DUTIES
Please note this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice.
EQUAL EMPLOYMENT OPPORTUNITY
In order to provide equal employment and advancement opportunities to all individuals employment decisions will be based on merit qualifications and abilities. TekSynap does not discriminate against any person because of race color creed religion sex sexual orientation gender identity protected veteran status national origin disability age genetic information or any other characteristic protected by law (referred to as protected status). This nondiscrimination policy extends to all terms conditions and privileges of employment as well as the use of all company facilities participation in all companysponsored activities and all employment actions such as promotions compensation benefits and termination of employment.
TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application please contactfor assistance.
Employment Type
Full-Time
