Senior Manager-Digital Product Management
Senior Manager-Digital Product Management
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$ 90000 - 165000
1 Vacancy
Job Description
You Lead the Way. Weve Got Your Back.
With the right backing people and businesses have the power to progress in incredible ways. When you join Team Amex you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers communities and each other. Here youll learn and grow as we help you create a career journey thats unique and meaningful to you with benefits programs and flexibility that support you personally and professionally.
At American Express youll be recognized for your contributions leadership and impactevery colleague has the opportunity to share in the companys success. Together well win as a team striving to uphold our company values and powerful backing promise to provide the worlds best customer experience every day. And well do it with the utmost integrity and in an environment where everyone is seen heard and feels like they belong.
Join Team Amex and lets lead the way together.
Team Description
The Network & Acquirer Solutions (NAS) team is at the heart of American Express. Each year we power billions of transactions through our global payments network serving our Issuing & Acquiring partners in more than 170 markets worldwide. We grow revenue by driving strategic multiyear initiatives to deliver differentiated value to our merchants partners and customers.
The Network & Acquirer Capability and Data Team (NACD) within NAS works to deliver digital products and services for merchants network acquirers and issuers and payment facilitators such as ATM/debit point of sale authorizations & submissions transaction pricing disputes and settlement that meet the evolving demands of our global payment network. The wide range of solutions we develop enable the enterprise to attract new customers operate in new markets react to regulatory demands and process new/emerging types of payments.
As part of the NACD the NIC Platform plays a critical role in enabling seamless selfservice capabilities for partners and internal teams driving efficiency and accelerating speed to market. Our team is responsible for enhancing and optimizing this platform to provide bestinclass integration tools data insights and operational efficiencies. Our vision is to deliver differentiated insights that drive network growth by empowering bank partners enabling GNS and the broader network organization to make datadriven informed decisions.
How will you make an impact in this role
Are you passionate about leveraging data to drive strategic decisionmaking Do you have experience in data analytics a strong understanding of the payments or financial services industry and product ownership If so this is an exciting opportunity to shape the future of selfservice analytics at American Express.
As a Senior Manager Data Analytics you will own and enhance three critical data products used by both internal and external stakeholders. These tools empower teams to make strategic datadriven decisions. You will lead the transformation of these products into fully selfserved solutions ensuring seamless adoption and scalability.
We are looking for a strong leader with a deep understanding of AMEXs business ecosystem including Cards & Products Issuer and Acquirer dynamics. This role will require close collaboration with technology teams to drive PI cadence manage Rally and align development roadmaps. Additionally you will develop a gotomarket strategy to drive adoption and maximize the impact of our analytics tools with internal and external partners.
Key Responsibilities
Own and evolve Data Analyticsdriven products ensuring they deliver value to internal and external stakeholders.
Drive selfservice enablement making data more accessible and actionable.
Develop and execute a gotomarket strategy for analytics tools enhancing adoption and user engagement.
Partner with technology teams to manage PI cadence drive agile via Rally and support seamless product development.
Work closely with business teams product development teams and partner facing teams to align data capabilities with strategic priorities.
Lead innovation by incorporating best practices in analytics automation and visualization.
Advocate for scalability and efficiency ensuring solutions are futureproof and adaptable.
Support datadriven decisionmaking by leveraging industrystandard tools like Hive and Tableau.
Required Skills/ Qualifications
5 years of experience in data analytics product ownership or digital product management.
Strong background in AMEX business including Cards & Products Issuer and Acquirer dynamics.
Exposure to endtoend product management (using Agile/SAFe methodology) to quickly convert ideas into objectives set priorities and successfully deliver new products & solutions to market.
Ability to understand product architecture and connect the dots between business objective and technical solution to make informed business decisions.
Experience in developing selfservice data products and driving adoption strategies.
Knowledge of SQL / Hive / and other data querying and manipulation techniques as well as scripting techniques is highly desired.
Basic understanding of advanced analytics AIML techniques and their potential applications in product development is a plus.
Ability to translate complex data insights into actionable business strategies.
Strong communication skills to influence stakeholders at all levels.
Salary Range: $90000.00 to $165000.00 annually bonus benefits
Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.
The above represents the expected salary range for this job requisition. Ultimately in determining your pay well consider your location experience and other jobrelated factors.
We back our colleagues and their loved ones with benefits and programs that support their holistic wellbeing. That means we prioritize their physical financial and mental health through each stage of life. Benefits include:
- Competitive base salaries
- Bonus incentives
- 6 Company Match on retirement savings plan
- Free financial coaching and financial wellbeing support
- Comprehensive medical dental vision life insurance and disability benefits
- Flexible working model with hybrid onsite or virtual arrangements depending on role and business need
- 20 weeks paid parental leave for all parents regardless of gender offered for pregnancy adoption or surrogacy
- Free access to global onsite wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
For a full list of Team Amex benefits visit our Colleague Benefits Site.
American Express is an equal opportunity employer and makes employment decisions without regard to race color religion sex sexual orientation gender identity national origin veteran status disability status age or any other status protected by law. American Express will consider for employment all qualified applicants including those with arrest or conviction records in accordance with the requirements of applicable state and local laws including but not limited to the California Fair Chance Act the Los Angeles County Fair Chance Ordinance for Employers and the City of Los Angeles Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive professionally and personally. Thats why we have Amex Flex our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique inperson culture. Depending on role and business needs colleagues will either work onsite in a hybrid model (combination of inoffice and virtual days) or fully virtually.
US Job Seekers/Employees Click here to view the Know Your Rights poster and thePay Transparency Policy Statement.
If the links do not work please copy and paste the following URLs in a new browser window:https://www.dol/agencies/ofccp/postersto access the three posters.
Required Experience:
Senior Manager
Employment Type
Full-Time
