Automotive Service TechnicianAdvisor
Automotive Service TechnicianAdvisor
Posted on :
06-04-2025
Employer Active
1 Vacancy
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Job Description
This position provides support to agents clients and customers by adjudicating claims providing claims status and resolving or escalating customer issues. The claims adjuster ensures proper documentation adjudicates per the terms and conditions of the contract utilizing available resources and meet schedule expectations informing management of any changes.
- Automotive Service Industry Experience (Required: 3 Years)
- ***Experience as a Service Advisor Parts Advisor or Automotive Technician.***
- ***Need Auto experiencewithmechanical/technical expertise in vehicle repairs and service contracts.
- ***The role requiresassessing warrantyrelated issuesandknowledge of automotive diagnostics and repairs.
- ***Experience as a Service Advisor Parts Advisor or Automotive Technician.***
JobResponsibilities:
- Handles claims related calls per work schedule performing within defined metrics
- Manages the car inspection when claim is over a certain amount or fraud
- Follows proper claims procedures as outlined in training and feedback provided by QA or Supervisor
- Master understanding of clients agents and contract terms and conditions
- Notify Supervisor of any claims in which possible fraud is suspected
- Participates in all training as required to perform the duties of the role
Requirements
Job Requirements:
- Must be fluent in French
- High School Diploma or equivalent
- 3 years of experience within Automotive Service Industry > Required (Technician/Mechanic Service Advisors Parts Advisor)
- Must possess strong Automotive Technical and Mechanical knowledge
- Must be able to successfully pass a background check
Benefits
Company Benefits:
- Auxiliary Medical Prescription Dental and Vision Insurance
- Registered Retirement Savings Plan
- LongTerm Disability Insurance
- Life Insurance
- Pet Insurance
- Paid Holidays and Paid Time Off
- Employee Referral Program
- Employee Assistance Program
- Wellness Programs
- Paid Community Service Opportunities
- Tuition Reimbursement Program
- Ongoing Training & Personal Development
Required Experience:
IC
Employment Type
Full-Time
Key Skills
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