ReceptionistAdministrator
ReceptionistAdministrator
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Job Description
Receptionist/Administrator
Druid Stoke Care Home 31 Druid Stoke Avenue Bristol BS9 1DE
12.60 13.60 per hour dependent on experience
36 hours per week and will include working alternate weekends (both Saturday and Sunday)
Permanent Contract
We make health happen
Here at Bupa we support those when they need it the most. Our care homes are dedicated to delivering personcentred care supporting independence and honouring choice to help our residents live their best lives.
Youll help us make health happen by:
- Acting as the first point of contact for all visitors to the home
- Taking responsibility for managing new enquiries
- Providing advice and support both face to face and over the phone
- Liaising with Local and Health Authorities to ensure appropriate information and payment is received
- Ensuring correct and complete documentation including Terms and Conditions are provided and recorded for all admissions
- Safeguarding monies on behalf of residents and funds raised by the home recording and reconciling transactions to bank statements
- Conducting showarounds within the care home
- Supporting the Home Manager with clerical duties such as maintaining paper work and filing
- Dealing with enquiries in a timely manner and ensuring daily and weekly tasks are completed
Key Skills / Qualifications needed for this role:
Youve worked as a Receptionist/Administrator before with experience in providing excellent customer service youll have a friendly manner both face to face and over the phone. Youre approachable and organised and have the ability to build strong relationships with our residents their families and internal teams. Dedicated and efficient with an ability to handle a varied workload but importantly your caring attitude underpins everything you do to make a real difference to peoples lives.
Benefits
Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health from mental and physical to financial social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.
Joining Bupa in this role you will receive the following benefits and more:
- My Healthcare Free access to 24/7 support advice and treatment for a variety of healthrelated issues including remote GP appointments physiotherapy and mental health support
- Annual allowance which you can redeem against a menu of Bupa healthcare products all to the approximate value of 350
- Wagestream Have early access to up to 40 of your earned wages within minutes
- 28 days holiday
- We offer a sick pay scheme to our frontline teams as an addition to statutory sick pay to help provide some reassurance and financial support during longer absences.
- Long service For every milestone at Bupa we will reward you with ecards extra holidays and money!
- Free meal on every shift
- Interestfree annual travel loan to enable the purchase of public transport annual season tickets
- We offer a range of Bupa pension plans find out more on our career site
- Parental leave We have schemes for adoption birth parents and co parents find out more on our career site
- Menopause Plan Specifically designed to empower women to seek advice choose their treatment and take control of their health
- Access to discounts at a wide variety of gyms and fitness facilities across the UK
Why Bupa
Were a health insurer and provider. With no shareholders our customers are our focus. Our people are all driven by the same purpose helping people live longer healthier happier lives and making a better world. We make health happen by being brave caring and responsible in everything we do.
We encourage all of our people to Be you at Bupa we champion diversity and we understand the importance of our people representing the communities and customers we serve. Thats why we especially encourage applications from people with diverse backgrounds and experiences.
Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. Well make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.
** Please note this role is not at or above RQF Level 3 and is not included under the UKs Points Based Immigration System for sponsorship by an employer.
Required Experience:
Unclear Seniority
Employment Type
Hourly
