About the team
As a Sr. Resident Architect at HashiCorp you will be responsible for the delivery of outstanding technical guidance and the successful enablement of our largest customers. Your primary objective will be to advise customer leadership teams on strategy to drive adoption and revenue. More broadly you will help HashiCorp customers define the vision and strategy to improve all aspects of application delivery including security and privilege automation data center and cloud provisioning service discovery and connectivity and application runtime automation.
An ideal candidate will have a successful track record in customer leadership focused on technology and organizational transformation. They will have demonstrated the ability to become a trusted technical advisor to customer and business leaders.
What youll do (responsibilities)
- Communicate the business value of the HashiCorp Product Suite to customer executives
- Facilitate strong relationships with key customer stakeholders
- Articulate the technical functionality of HashiCorp products to multiple technical audiences
- Educate and advise customer users on how to use and adopt the functionality of HashiCorp products within their strategy and processes to achieve measurable value
- Work with HashiCorp Product Management to translate customer business opportunities into technical solutions and new product requirements
- Partner with HashiCorp Customer Success Managers to identify and manage customer risks and opportunities as they relate to product adoption renewal and expansion
- Work with HashiCorp Implementation Services to identify projects with well defined deliverables and timelines
- Help champion an environment for ongoing strategic customer success
What youll need (basic qualifications)
- Leadership or managerial experience in major transformation efforts involving significant process organizational and technology change
- Experience serving as part of a key customer leadership team working with technical and business decision makers
- Deep technical expertise in cloud and onpremise infrastructure management application deployment and practical security methodology
- Proficiency and experience with concepts and technologies used in software development operations security cloud microservices containers and scheduling platforms
- Proficiency with HashiCorps tools such as Terraform Vault Consul and Nomad
- Ability to work well in a highly dynamic environment that focuses on providing outstanding customer service
- Comfort working remotely and perform well given a high level of independence and autonomy
- Engineering/CS/MIS Bachelors Degree or 8 years of relevant industry experience
- Certification as a cloud professional (AWS Azure GCP)
- Strong verbal and written communication skills
- Ability to act as an industry thought leader in both customer meetings and public settings
- Stay close to industry trends in order to gain a deeper product understanding
- Strong verbal written and visual communication and presentation skills
#LIRemote
Individual pay within the range will be determined based on job relatedfactors such as skills experience and education or training.
The base pay range for this role is:
$156400$184000 USD
The OTE pay range for this role is:
$195500$230000 USD
HashiCorp is an IBM subsidiary which has been acquired by IBM and will be integrated into the IBM organization. HashiCorp will be the hiring entity. By proceeding with this application you understand that HashiCorp will share your personal information with other IBM subsidiaries involved in your recruitment process wherever these are located. More information on how IBM protects your personal information including the safeguards in case of crossborder data transfer are available here: link to IBM privacy statement.
Required Experience:
Senior IC