Content Partner Training Manager
Content Partner Training Manager
Posted on :
06-04-2025
Employer Active
1 Vacancy
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Monthly Salary
$ 65000 - 110000
Vacancy
1 Vacancy
Posted on :
06-04-2025
Job Description
Veeva Systems is a missiondriven organization and pioneer in industry cloud helping life sciences companies bring therapies to patients faster. As one of the fastestgrowing SaaS companies in history we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.
At the heart of Veeva are our values: Do the Right Thing Customer Success Employee Success and Speed. Were not just any public company we made history in 2021 by becoming apublic benefit corporation(PBC) legally bound to balancing the interests of customers employees society and investors.
The Role
We are looking for a driven independent and ambitious individual to join the Content Partner team to support Veevas Content Partner Program. Veevas Content Partner Program educates and enables marketing agencies services partners and customers with internal content creation and development teams to build quality promotional and medical content for Veevas Commercial suite of products. We certify thousands of agency individuals providing content creation and management services for Veeva customers looking to gain jobready skills to drive customer success.
In this role you will become a subject matter expert in Veevas commercial product suite and will focus on content partner technical enablement support and translating complex topics into engaging digestible and scalable educational materials in a variety of delivery formats but predominantly elearning courses and certification programs.
The successful candidate in this role must have experience in creation of administrator and technical learning content and be versed in managing exam development and publishing processes. You will align with product experts and continuously keep up to date with new product features/enhancements actively contributing to ongoing training content development and updates.
You must be comfortable working autonomously as well as with SMEs internal stakeholders and content partners and have a natural affinity for gaining deep expertise.
What Youll Do
- Be a product evangelist and develop subject matter expertise for Veeva Commercial product suite of applications
- Stay up to date with the latest features capabilities and roadmap direction
- Apply adult learning theory to the design of engaging training experiences and the development of associated learning assets
- Use modern authoring tools to build deploy and update courses and supporting materials in the appropriate interactive formats (instructorled video elearning handson labs and assessments)
- Translate complex technical subjects into clear and concise instruction for both functional and technical users
- Manage the endtoend curriculum development process from initial analysis to design development implementation and evaluation
- Work crossfunctionally with SMEs and stakeholders to validate learning objectives and technical accuracy and incorporate feedback
- Develop a working knowledge of various capabilities of Veeva products and underlying technologies with the aim of becoming an expert in one or more areas
- Assist with the creation configuration and maintenance of partner development and course lab environments
- Stay current with industry trends best practices and new technologies to enhance training delivery methods
- Provide solutions and bring innovation to training and enablement strategy and processes
- Identify opportunities to support customer success
- Maintain and grow assigned partner relationships through consistent communication outreach and support
- Identify opportunities to support customer success
Requirements
- Bachelors degree or equivalent experience
- 3 years of educating people on technical enterprise software solutions. This experience may be pure training/instructional design work or may be system implementation/consulting work with a heavy emphasis on training
- Proven ability to quickly learn industry terminology processes and systems in order to design and develop effective training courses
- Proven ability to build and maintain relationships with subject matter experts and align curriculum development priorities with business needs
- Demonstrate a solid understanding and application of adult learning principles and training evaluation
- Excellent verbal reading and writing ability in English
- An eye for quality and committed focus on customer success employee success speed and doing the right thing
- Flexible collaborative teamoriented individual who shows initiative and holds themselves and others accountable
- Excellent leadership communication and project management skills
- Ability to develop and foster strong relationships with agencies customers and internal teams
- Aptitude and desire to learn Veeva products administration and become a subject matter expert
- Ability to communicate to all audiences (and understand the audience and goals) or levels of an organization (written verbal formal presentation)
Nice to Have
- Experience with Veeva products or similar life sciences SaaS platform
- Previous experience in application administration and product subject matter expertise
- Additional languages
Perks & Benefits
- Medical dental vision and basic life insurance
- Flexible PTO and company paid holidays
- Retirement programs
- 1 charitable giving program
Compensation
- Base pay: $65000 $110000
- The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications experience and expected contributions. This position may also be eligible for other types of compensation in addition to base salary such as variable bonus and/or stock bonus.
#LIRemoteUS
Veevas headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.
Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color sex sexual orientation gender identity or expression religion national origin or ancestry age disability marital status pregnancy protected veteran status protected genetic information political affiliation or any other characteristics protected by local laws regulations or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process please contact us at.
Required Experience:
Manager
Employment Type
Full-Time
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