LCL and FCL Team Leader

Welcome to the dynamic world of logistics!

Were thrilled to invite you to join Maersk the worlds largest container shipping company.

As a seasoned professional in LCL and FCL operations you will lead a customerdedicated LCL and FCL team servicing one of Maersks global key clients as their largest logistics service provider. You will be responsible to ensure timely of all orders by actively engaging and leading the team. You will manage resources within the team to run the LCL and FCL business efficiently in accordance to defined customer commitments. You will also build an engaged team with continuous training of all individuals skills and capabilities. You will lead the Export team on Maersks transformation journey through adoption of new ways of working with an emphasis on digitaldriven habits internally and with the customer.

Responsible for:

Daily leadership of the Export LCL Delivery

Assign customer and/or process responsibilities within the LCL and LCL Operations team

Manage endtoend LCL and FCL operations processes in accordance with standard operating procedures and committed customer SLA and ensure file management compliance in accordance to internal controls.

Engage in regular customer and vendor meetings with Account Team Product and Procurement

Serve as escalation point in case of Operational delays or failures or nonconformity to standard operating procedures.

Support with order handling and file management of customer orders during peak or vacation periods.

Be an active part of the Maersk account team

Join regular customer meetings (weekly monthly quarterly) to review Maersk performance and engage actively with the customer and Maersk account team on discussions to continuously optimize processes and performance.

Support the strategic account planning also with an aim to grow the customer relationship beyond LCL and FCL.

Conduct regular KPI meeting with the Operational team and the LCL and FCL Operations Manager.

Develop and sustain a capable LCL Delivery organization

Staff the LCL and FCL operations team and mobilizing onboarding to new colleagues.

Conduct periodic capability assessments with all team members and arrange for relevant individual and / or team training on systems and processes.

Drive business awareness and engagement across the team through periodic team meetings daily planning calls and consistent individual performance and development reviews.

Accountable for:

Overall LCL FCL operational performance for the account.

Ensure required operational capabilities are in place in the team

Manage cost and quality with vendors 3rd party)

Drive standardization initiatives within LCL and FCL and provide input on gaps in platforms processes automation etc. to the LCL SME.

Critical competencies:

Strong background in LCL and FCL operations worked for a logistics service provider.

Fluency in German and English

Business and processsavvy mindset to quickly convert opportunities to business impacts

Ability to lead coach and motivate large teams including leaders or others

Ability to operate successfully in a complex environment with multiple internal and external stakeholders across several levels

Prepare and execute a business plan to run a large operation with variable demand

Lead an organization to prepare and respond with resilience to a business environment influenced by various external factors.

Strategic thinking and ; driving while balancing both a global strategic vision and a local efficiency focus.

Maersk is committed to a diverse and inclusive workplace and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race colour gender sex age religion creed national origin ancestry citizenship marital status sexual orientation physical or mental disability medical condition pregnancy or parental leave veteran status gender identity genetic information or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

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