Mud Pie is seeking a Junior Business Analyst to join our team and serve as a key resource in business reporting data maintenance and business process support. The Junior Business Analyst is responsible for monitoring and troubleshooting applications to ensure Mud Pies business processes are functioning properly. This role is also responsible for documenting business processes and translating data into digestible information. In addition the Junior Business Analyst will support multiple projects simultaneously. This individual should have a strong technical knowledge base and apply those skills to support all Mud Pie departments.
Essential Duties and Responsibilities:
Troubleshoot enterprise applications including managing the support process documenting and implementing resolution
Document all business processes
Understanding of data structure within applications
Utilization of SQL for reporting and identification of systemic issues
Assist with developing data pipelines and integration within an IPAAS environment (Jitterbit)
Assist with developing business intelligence environment and facilitate the transition of offline reporting to an automated front endbased tool (Power BI)
Assist in ensuring and maintaining integrity of data throughout the organization
Track and report all system changes and enhancements
Identify and scope out opportunities to bolster sales and business processes via automation and technology
Support internal stakeholders with data and report requests
Requirements:
13 years of related experience in a business or data analyst role
Bachelors Degree in Information Technology Management Information Systems Business or related field
Proficient in Microsoft Office suite including Excel
Experience with enterprise applications and databases (SSMS MYSQL OracleSQL) is required
Experience with reporting packages such as QlikView Power BI and Tableau
Experience with API endpoints and integration is a plus
Experience with project management software such as Monday Dev Ops and Jira is a plus
Strong analytical skills with the ability to collect organize and analyze significant amounts of information with attention to detail and accuracy
Strong problem solving and reasoning abilities
Must work well in fastpaced customerdriven environment with minimal supervision and demonstrate initiative and good judgment
Ability to work on multiple projects with separate requirements demands and user groups simultaneously
Ability to streamline and automate existing processes via technology when the opportunity presents
Ability to communicate effectively at all levels of the organization
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