Joybird is the leading maker of handcrafted custombuilt furniture for the modern home and office. Through an innovative online shopping model Joybird is transforming the way people purchase furniture by putting the customer at the center of the design process. With hundreds of fabrics finishes and custom dimensions to choose from each piece of furniture is as unique as the customer creating it. Inspired by midcentury modern design LAbased Joybird utilizes responsible sourcing and manufacturing practices and offers a 90day home trial.
Job Summary:
This position is responsible for driving sales in Joybirds showrooms. As a member of Joybirds Retail Sales team this role is focused on delivering the best possible overall customer experience.
Job Description:
Are you outgoing and energetic
Are you looking for a place to make a great living AND make a difference
A Design Sales Associate career with Joybird may be just what you are looking for! At Joybird we are committed to improving our customers lives by helping them transform their houses into homes.
As a Joybird Design Sales Associate you will enjoy excellent benefits including:
- Health Insurance through Blue Cross/Blue Shield
- Dental and Vision Insurance
- Paid Time Off
- 401k with match
- Health savings account
- MAJOR FURNITURE DISCOUNTS
Our Design sales Associate team members bring a wide variety of sales and nonsalesrelated experience. We have previous high school and college athletes hotel/restaurant associates and servers retail managers stayathome parents returning to work and much more. We hire for ambition attitude and ethics then train for furniture knowledge and sales process. We have the BEST customers in the world and are very selective about who we trust to care for them.
Schedule: PartTime
Pay: $18 per hr 2 commission
Location: 755 West North Avenue Chicago IL 60610
Employee Rewards:
BRAVO POINTS save up points rewarded by managers to spend on almost anything! From merchandise such as home supplies electronics apparel event tickets travel mastery classes and more NAME BRAND ITEMS!
Requirements:
- 18 years or older
- Retail sales experience or related experience
- Professional dress and appearance
- Available evenings weekends and most holidays were closed Thanksgiving and Christmas!
KEY RESPONSIBILITIES (other duties as assigned):
- Responsible for opening and closing the store and performing other duties in the absence of management.
- Assigned and are responsible for opening and closing the store with store keys and alarm code
- Responsible for daily sales reporting to the retail leadership
- Oversee the sales floor in periods of high volume provide support to the sales team and supervise to ensure that the store is meeting financial goals and that associates are providing excellent service to our guests.
- Effectively perform the Lead Sales Associate role serving as a role model to our sales team in sales generation and customer service by relentlessly delivering an exceptional customer experience.
- Maintaining the showrooms design and visual standards using merchandising guidelines.
- Maximize sales by growing and maintaining a strong client base by building your own personal clientele book and driving store sales through client followup phone calls and personalized outreach.
- Assist our leadership team to create programs and initiatives to make our customers experiences even better.
- Share your valuable insight with our product marketing and technology teams regarding customer needs and feedback.
- Listen and acknowledge customer feedback and complaints empathize and present the best possible solution.
SCOPE & IMPACT:
This role supports retail store financial performance. Locations currently have annual targets between $58M in annual sales.
MINIMUM REQUIREMENTS:
- 2 years retail sales experience with shift supervision experience preferred
- Strong interpersonal and customer service skills required
- No travel required
- Availability to work a flexible schedule including mornings evenings weekends and holidays
PREFERRED REQUIREMENTS:
- Passion for driving the customer service experience
- As a Key Holder you exhibit an aptitude for managerial responsibilities
- Knowledge of furniture industry a plus
- Ability to work well both independently and in a collaborative or team setting
- Proficiency in Mac operating systems and Microsoft office
- Strong leadership and communication skills both written and verbal
SUPERVISORY RESPONSIBILITIES:
No direct reports but is responsible for managing situations when the SL and ASL are not available. This role may serve as a mentor for Part Time Designers.
PHYSICAL DEMANDS/WORK ENVIRONMENT:
- Able to routinely move objects weighing over 50 pounds and to understand safety requirements
OTHER DUTIES: Please note this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the incumbent for this job. Duties responsibilities and activities may change at any time with or without notice.
Weekly Hours:
20
Work Shift:
Joybird Privacy Policy
At LaZBoy Incorporated were an equal opportunity employer. We understand that our employees diverse backgrounds experiences perspectives and viewpoints add value to our ability to create and deliver the best possible service quality products and is of upmost importance as we work together to build comfort. All applicants will be considered for employment without attention to race color religion sex sexual orientation gender identity national origin veteran or disability status.
We are committed to fostering an environment in which all employees feel valued included and empowered to do their best work and bring great ideas to the table. If you are a qualified individual that may need a change or adjustment to the application/interviewing/hiring process as a result of your disability you may request a reasonable accommodations by emailing our recruiting team at or by calling.
Required Experience:
IC