Group Travel Agent
Group Travel Agent
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Salary Not Disclosed
1 Vacancy
Job Description
Love Travel Passionate about customer service Detailobsessed If you are a driven person who believes travel changes lives wed love to hear from you! Fly My Group is a leading provider of group and individual airfare services. The Fly My Group team is unlike any other because we are composed solely of passionate people that always work hard to generate a positive experience for every customer they encounter every time!
We are currently seeking passionate and outgoing Group Air Specialists to join our Burnsville MN and Bozeman MT office. Our team works to provide excellent customer service to our clients by managing group airfare. Travel can be a daunting task and our team takes out the stress of air travel while building long lasting relationships with our clients.
As a Group Air Specialist youll be responsible for ensuring our clients group airfare needs are met with precision care and a little bit of magic.
What you will do:
- Build strong relationships with clients by booking selling and managing group airfare from beginning to end
- Negotiate competitive group airfare rates and terms to give our customers the best deals
- Effectively and quickly communicate and manage group bookings deadlines and invoices
- Price shop and monitor every group for better fares and itineraries
- Provide overthetop positive wow factor support to customers via email and over the phone
- Develop and maintain strong relationships with customers by anticipating and effectively responding to service issues and requests
- Actively contribute to our supportive and positive team
- Other duties as assigned that positively impact our customers and company
Were looking for passionate problemsolvers with a keen eye for detail and a customerfirst mindset. The ideal candidate will have:
- A customerservice background ideally in an office environment.
- A knack for organization and multitasking: juggling multiple bookings deadlines and details for multiple groups with accuracy and ease.
- Strong communication skills: whether its crafting a friendly and professional email or talking directly to our clients effective communication towards clients peers and management is a must.
- A positive cando attitude: we only look for positive and collaborative individuals to join our team!
- Strong proficiency with Gmail Microsoft and other online business tools.
- Strong problemsolving and basic math skills.
- Thrives both independently and in a team environment.
- GDS experience is preferred but not required.
- High school diploma or equivalent: we value attitude customer service and skills.
Why youll love working here:
- Amazing team culture: were a fun supportive group that believes work should be enjoyable and rewarding.
- Growth & Learning: we invest in our people and provide handson training. This is a great opportunity for someone who is looking to kickstart their career in the travel industry at a growing company!
- Regular team events: collaboration and connection is important to us and we have several office events/activities throughout the year.
- Opportunity to travel & travel work perks.
- Bonus pay opportunities at midyear and endofyear.
- Make a real impact: this role directly helps groups travel with ease and connects them to memories that last a lifetime.
Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- 401(k) & 401(k) Matching
- Paid Parental Leave
- Paid Time Off & CompanyPaid Holidays
- Life Insurance
- ShortTerm Disability
- LongTerm Disability
Looking for a career that can change the world Wed love to hear from you!
Required Experience:
Unclear Seniority
Employment Type
Full-Time
