drjobs End User Support Specialist II

End User Support Specialist II

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1 Vacancy
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Job Location drjobs

North Las Vegas, NV - USA

Yearly Salary drjobs

$ 47808 - 79680

Vacancy

1 Vacancy

Job Description

Are you looking to help transform a company and an industry As a Stewart employee youll be joining a company that is committed to helping you own develop and nurture your career while growing our company. We invest in your career journey because we understand that as you grow so does our company. You will be part of a diverse and equitable work environment that reflects the customers we serve. Youll be empowered to use your unique experiences passion and skills to help our company constantly evolve and improve. Together we can achieve our vision of becoming the premier title services company.

More information can be found at subscribe to the Stewart blog at or follow Stewart on Twitter @stewarttitleco.

Central information technology organization providing the network infrastructure hardware software and enterprise services for offices to run their business. Provides network and database administration device management and administers processes services and technical support for hardware and software for both the organizations internal and external clients. This individual will support a total of six offices in the Las Vegas area.


Job Responsibilities

  • The role requires traveling between the six offices in the Las Vegas area approximately 50 of the time and as needed.
  • Provides a high level of customer service and timely technical support for enduser computer and networking issues to ensure enduser productivity
  • Responsible for the installation configuration and ongoing functionality of desktop computers peripheral equipment and software
  • Troubleshoots and responds to situations where standard procedures have failed in isolating or fixing equipment or software problems and performs restorative and maintenance actions either remotely or at enduser location to resolve enduser problems
  • Typically resolves issues referred by help desk support
  • Follows standard procedures and guidelines
  • Understands how assigned duties relate to others within the team and how the team integrates with related teams
  • Impacts own team through the quality of the support provided
  • Recognizes and solves typical problems; selects solutions from established options
  • Communicates moderately complex information in routine situations typically within own team
  • Works under general supervision with limited ability to modify approach
  • Individual contributor having no supervisory responsibilities; manages own workload
  • Performs all other duties as assigned by management


Education

  • High school diploma required; Bachelors preferred


Experience

  • Typically requires 3 years of related work experience

Equal Employment Opportunity Employer

Stewart is committed to ensuring that its online application process provides an equal employment opportunity to all job seekers including individuals with disabilities. If you have a disability and need assistance or an accommodation in the application process please contact us by email at .

Pay Range & Benefits

$47808.47 $79680.78 Annually

The base salary range provided is consistent with similar roles at the Company. The base salary range is not an absolute but a guide and actual offers will be based on the individual candidates knowledge skills education experience location market conditions and other compensation components. Depending upon all of the preceding considerations the base salary may be lower or higher than the stated range.

Stewart offers eligible employees a competitive benefits package that includes but is not limited to a variety of health and wellness insurance options and programs paid time off 401K with company match employee stock purchase program and employee discounts


Required Experience:

Unclear Seniority

Employment Type

Full-Time

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