Sales Program Team Leader Management Trainee English On Site Cairo
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Job Description
Inviting applications for the role of Sales Program Team Leader Management Trainee English On Site Cairo!
In this role you will be responsible for service delivery and people development and be a client focused problem solver with strong analytical and continuous improvement attitude.
Responsibilities:
Manage the daytoday operations in accordance with requirements and SLAs. Prompt identification by investigating deviations and resolution of Service delivery issues including implementation of preventative measures.
Provide exceptional people management mentorship and career development to members of your team achieve low attrition levels and high employee engagement
Analytical bent of mind with the ability to root cause basis data and drive decisions
Drive operations teams to deliver continuous improvement and productivity/quality gains
Flag and escalate business risks timely to the client/supervisor
Drive revenue for our client by supporting scalable sales programs across a variety of direct clients and agencies
Interact with site lead and/or SDLs to understand any business reporting data analytics requirements on regular basis
Drive performance management process based on the framework.
Ensure that our clients receive the highest level of sales and operational customer service
Liaise with crossfunctional teams on structuring and executing operational and strategic services and programs
Develop and implement best practices for client interaction sales and services.
Qualifications we seek in you!
Minimum Qualifications / Skills
Expert knowledge of social media mobile apps and digital and mobile marketing.
Knowledge of the selfserve platform auction and biddable form of digital advertising buying.
Experience working in a sales or account management role with small businesses.
Proven track record of reaching and exceeding sales goals.
Strong communication and interpersonal skills good at work under pressure.
Passion for social media/entertainment marketing and up for the challenge of building something from the bottom up
High school diploma or bachelors degree with relevant years of Operations experience leading teams
Relevant years of marketing brand advertising media sales and/or online advertising experience.
Ability to perform well in a highly dynamic rapidly changing environment
Preferred Qualifications/ Skills
Creative outsidethebox thinker and strategist
Excellent communication and presentation skills
A team player and collaborator
Proficient level of English min C1 This job will require working in a normal shift Monday to Friday
What can we offer
Attractive salary;
Stable job offers employment contract;
Work in a multicultural environment;
Various trainings (initiating soft skills);
Development Opportunities;
Benefits (Medical Insurance Transportation Allowance Mobile Phone Allowance Life Insurance
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military/veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation. For more information visit www.genpact . Follow us on Twitter Facebook LinkedIn and YouTube.
Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training.
Required Experience:
Intern
Employment Type
Full-Time
